My new HIS Radeon HD 7950 iceQ isnt working.

August 16, 2013 at 03:19:22
Specs: windows 8 64 bit, intel i5 3.2ghz and 8GB ram
I just bought a new graphics card (stated in the title) and with my 600w PSU it doesn't show anything on my display even though in plugged the monitor into the card. I checked that i have enough power and i should. I investigated my system without the card installed and i have some Intel graphics driver but apparently it turns off when a video card is installed and also tried looking into the bios and i just messed that up and had to reset it.

i really don't understand a friend of mine has the same card with lower specs and his works and sending it for repair that told me my card passed all the tests.

really am running out of ideas.


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#1
August 16, 2013 at 04:00:13
Hi Un-stealthyninja,

Refer to the link mentioned below to install a video card:

http://www.wikihow.com/Install-a-Gr...

Are you able to open BIOS with the new video card installed on the system?

Thanks & Regards
Manshu S
#iworkfordell


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#2
August 16, 2013 at 04:14:01
I cant see any display through either the motherboard or the graphics card. I have to remove the card to enter the bois screen. Which doesn't really help. And i have installed it through those steps because i did not have another graphics card installed. My CPU has onboard graphics.

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#3
August 16, 2013 at 04:53:24
That video card is fairly high end not to mention expensive, it requires two 6-pin PCIe plugs connected to it so you should have a heck of a good power supply if for nothing more than to protect your investment. 600W doesn't tell us anything about the quality of the unit you have. What's the make/model/model number of your PSU & what are the amperage specs on the +3.3v, +5v & +12v rails?

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#4
August 16, 2013 at 05:41:08
Its a power station 600w ATX modular power supply with 80+ certification.
AC INPUT +5V - 25A WITH +3.3V - 25A TO MAKE 150W
AC INPUT +12V1 - 25A WITH +12V2 - 25A TO MAKE 504W
AC INPUT -12V - 0.3A TO MAKE 3.6W
AC INPUT +5VS - 2.5A TO MAKE 12.5W
sorry i cannot lay it out better.
this is the link for it if im correct: http://m.novatech.co.uk/products/co...
it has the right 6 pin pci-E cables 2 of them.

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#5
August 20, 2013 at 06:35:55
Hi Un-stealthyninja,

Try a good known power supply to isolate the issue.

If the issue persists, try updating the firmware of the system board without the video card installed.

Then connect the video card.

Thanks & Regards
Manshu S
#iworkfordell


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#6
August 24, 2013 at 06:32:33
Okay i shall have a go at this, may take sometime as i am only in part time work so earning for a decent power supply will be tough, but hopefully not to long. Would you class £70 ish a decent PSU or are we looking at higher prices :/

This is what i mean but i will happily take suggestions from experts :)
http://www.overclockers.co.uk/showp...


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