My netbook wont recognise my external cd/dvd

December 28, 2010 at 15:30:15
Specs: Windows 7 starter, 1GB
Bought my daughter a netbook and a 'my-link' external hard drive so that i could load microsoft office onto it. However, it doesn't seem to read the device and cannot find it anywhere.

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December 28, 2010 at 15:40:00
Is the problem with the external CD/DVD or the hard drive. Your title and text tell 2 different stories.

Assuming it is an external Hard Drive then:

Have you partitioned and formatted the hard drive?

Run Disk Management , partition and format the drive:

1. Press Windows Logo+R , type diskmgmt.msc in the box, and click OK .
2. If the Hard drive is working you should see it graphically represented in the disk management window and it will show it as unpartitioned.
3. Partition and format it as you require

When everything else fails, read the instructions.

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