my monitor is black

January 27, 2012 at 07:18:45
Specs: Windows 7
my desktop starts but the monitor stays black, I could hear the fan, but thats it
it started after running a scan with norton. it found a trojan drop virus and quickly it the computers monitor when black and could not shot down, had to unplug. now i turn on the computer but nothing happen what can i do. thanks for your help in advance

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January 27, 2012 at 07:31:27
do you have any other monitors u can connect the pc to ?
what are ur system specs?
if i were u i would go into safe mode with networking remove norton from my computer download malwarebytes and microsoft security essentials and perform a full scan then remove all viruses on ur pc.
and u should not have unplugged ur pc u could have shut down by pressing the power button once, by unplugging u probably damaged ur pc
post back with ur full system specifications

computers are a second home

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