Solved My laptot shuts down when i unplug it

Acer Gaming: acer aspire v15 nitro black...
April 13, 2017 at 10:32:20
Specs: Windows 10, Intel Core i5
Hello, I was working on my laptop unplugged when suddenly he shutted down for no reason at 68% of battery. It works fine when i plug it, but as soon as I unplug it, it shuts down.

It's an Acer V15 Nitro that I bought in November.

Please help me!

message edited by AceDrake


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#1
April 13, 2017 at 11:34:44
Most likely the battery itself cannot take load changes.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
April 13, 2017 at 12:40:37
If this Acer is under warranty... contact vendor for a replacement unit (the whole laptop); at the least replace the battery for free?

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#3
April 14, 2017 at 03:21:04
✔ Best Answer
I agree with previous poster's advice, your laptop is still covered by the manufacturer's warranty if it was bought new last November, so make use of that warranty as it's unlikely to be anything you can fix yourself.

message edited by phil22


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