my laptop screen mirrors itself

September 23, 2012 at 17:20:57
Specs: Windows 7
I have 2 screens on my laptop. One on top and one on the bottom and there are blurry lines everywhere... how do I fix this?

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#1
September 23, 2012 at 17:53:23
Is this a Dell Laptop?

You've been helped by a 14 year old.


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#2
September 24, 2012 at 06:18:32
Hi,

I would suggest you to follow the below mentioned steps which could fix the issue:

•Connect to an external monitor (if available), when the external monitor does work it may be an issue with the LCD. In case
•Check if the horizontal lines appear in the System Setup (BIOS).
•Run LCD or Hardware diagnostics.

Please reply if you have any further questions.

Thanks & Regards
Debbie B
#iworkfordell


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#3
September 24, 2012 at 16:40:22
I would bet this is a Dell Latitude with the Nvidia Graphics, the chip probably failed.

You've been helped by a 14 year old.


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