my laptop says starting windows but shutsdown

April 4, 2011 at 18:24:17
Specs: Windows 7
it gives a choice of start windows normally or launch repair but if you pick repair it loads a blue screen and nothing else or says "starting windows" and the logo pops up but then shuts down. is this a hardrive prob. or a virus?

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April 4, 2011 at 18:52:08
Well noclue, it could be 267 different reasons why it's not starting...could be hardware issue, software issue or corruption, virus etc.

Try going into Safe mode and turning off the Auto restart feature:

If you can copy the Blue Screen Crash dump files off the system in safe mode, it can be analyzed with Windows Debugger (by a technician who has used WinDBg before).

MOOOOooove! OH and you're welcome!

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