My laptop has gone black and frozen while try

December 3, 2009 at 05:03:46
Specs: Windows XP
Up until two days ago, I was using a TV screen as an external monitor for my Compaq Presario CQ50 laptop, when it suddenly stopped working. I tried a million things - changing the resolution etc, but nothing worked. Then I tried disabling the video driver. Then I tried to uninstall Driver Detector (something I tried yesterday to help fix the problem) and it wouldn't uninstall.
Then the functions on my laptop slowed down and the screens starting rolling down as I canceled them. Then I tried switching it off and tried to switch it on again but the screen was black.
I tried rebooting it in the safe mode and it ran through a million drivers, then seemed to freeze.
Now I'd be happy just to have my first problem back - the disfunctioning monitor, instead of a dead-looking laptop.
Please help if you can.
Thanks

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#1
December 3, 2009 at 07:37:38
... tap "F8" key @ boot-up select "safe mode" using arrow keys [press enter]

... once in safe mode click "no" on the "pop-up" this should guide you to system restore

... select a restore point by altering the restore calendar to a time when the screen was working fine!


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... Posting is provided "AS IS" with no warranties
http://img515.imageshack.us/img515/...
Grrrr... ....more


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#2
December 3, 2009 at 22:17:22
Thanks for that.
Unfortunately, every time I try to start up the laptop in 'safe' mode, it runs through all the drivers then seems to freeze on \windows\systems32\drivers\crcdisk.sys
At the top of the screen it says Loading Windows Files... At the bottom it reads Please wait...

I've googled and seen lots of people have complained of this problem, but none of the solutions posted help me at all because the computer is just frozen. All I seem to be able to do is turn it off, then go through the same rigmarole when I restart it.


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#3
December 3, 2009 at 22:36:43
... if you have the xp cd try repair install

... info... more here and here

How to Repair XP.
1.Boot the computer from your Windows XP CD.

2.When you see the "Welcome To Setup" screen press [Enter] to start the Windows Setup.

Note: Do not choose "To repair a Windows XP installation using the Recovery Console, press R", you Do Not want to load Recovery Console.

3.Accept the Licence Agreement and Windows will search for existing Windows installations.

4.Select the XP installation you want to repair from the list and press [R] to start the repair. Setup will copy the necessary files to the hard drive and reboot.

5.Do not press any key to boot from CD when the message appears. Setup will then continue as if it were doing a clean install, but your applications and settings will remain intact.

... its worth a try!


.


.

... Posting is provided "AS IS" with no warranties
http://img515.imageshack.us/img515/...
Grrrr... ....more


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Related Solutions

#4
December 3, 2009 at 23:54:50
Many thanks. I'm actually a million miles from home right now which is where the CD is. (I use Vista)
Unless someone comes forth with a stroke of genius, I'm thinking I shall probably have to try my luck in a repair shop.
Thanks for the help though.

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#5
December 3, 2009 at 23:58:31
"Then the functions on my laptop slowed down and the screens starting rolling down as I canceled them"

The throttling symptoms may indicate an overheating problem.
Other possibility would be infection of some kind. Easy way to find out.
Boot up into bios and check system temperature.

Goin' Fishin' (Some day)


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#6
December 4, 2009 at 00:22:26
This laptop does get very hot sometimes. But at the moment I can't boot up into anything except the 'safe' mode which freezes on the same spot every time.
If I try to reboot without the safe mode, all that shows is a black screen.
Is Digital Depression a recognised syndrome?

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