Solved my laptop battery charger says 'plugged in, not charging'

Hewlett-packard / Presario cq62 notebook pc
October 21, 2013 at 13:37:48
Specs: Windows 7, 4.0 GB Ram/AMD 2.2GHz
Over the past few weeks, my battery meter is saying 'plugged in, not charging', and over the course of those weeks, about 2-3 weeks ago, it would go to around 93-97%, then stop.

Then, last week it would go only to 87-92%, or so, and stop. Over the weekend, it would go only to around 72-77%, then stop.

Now, it's only going to 65-68%, then stops.

I have ordered a new charger, and I DO know my battery is weak(it's less than a year old), but I would like some input, please. I just hope that the cause of why it just doesn't seem to want to charge is the charger. 'Cuz my PC whiz friend told me, yes, that battery SHOULD charge to 100%, even if it's weak.

Thank you for any help you can give me.



See More: my laptop battery charger says plugged in, not charging

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✔ Best Answer
October 22, 2013 at 04:10:50
Hi Bals,

do as Akdos advises with the battery 2 or 3 times. This cleans the contacts.

You will be surprised how many faults this simple method has cured.

Here in the UK, an oem battery is far cheaper than one from the laptop maker. Select one with higher watts, but same number of cells (generally 6) as the originally. Also wiht a guarantee of 1 or 2 years.

If the battery is charging, but not fully, this suggests it is at fault rather than than charger.

For such queries, it is wise always to advise the make and full model number of the device concerned.

Please advise back on progress.

Good Luck - Keep us posted.

message edited by Mike Newcomb



#1
October 21, 2013 at 15:07:20
replace the battery it could be bad already depending on the usage and recharging it has had batteries only last so long

Davidw


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#2
October 21, 2013 at 15:28:37
Hi, there, Davidw, thank you for your response. Do you think it is ONLY the battery that is giving trouble, or might it be the charger also?

I mean, I have never had it not charge this badly. Last year, before I got this battery, it would charge to 97%, but did charge fine after I installed it.

Thank you.


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#3
October 22, 2013 at 00:13:40
Try and take it out and put it back in. Then it might work, or the battery is damage or too old

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Related Solutions

#4
October 22, 2013 at 00:27:20
Excuse me, take what out & put it back in? The charger? I've done that so many times. Like, when it stops charging, I've taken it out & put it back, but then it stops charging again. As for the battery, I do that a lot, as sometimes my PC won't want to turn on. The lights come on, but it doesn't want to boot back up all the way(but then that's a topic for ANOTHER discussion, LOL).

So, thank you, but I've been there, done that, already.


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#5
October 22, 2013 at 00:36:58
Im sorry, im not so good at english, I mean the battery

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#6
October 22, 2013 at 00:37:41
Then it is wrong with the battery...

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#7
October 22, 2013 at 04:10:50
✔ Best Answer
Hi Bals,

do as Akdos advises with the battery 2 or 3 times. This cleans the contacts.

You will be surprised how many faults this simple method has cured.

Here in the UK, an oem battery is far cheaper than one from the laptop maker. Select one with higher watts, but same number of cells (generally 6) as the originally. Also wiht a guarantee of 1 or 2 years.

If the battery is charging, but not fully, this suggests it is at fault rather than than charger.

For such queries, it is wise always to advise the make and full model number of the device concerned.

Please advise back on progress.

Good Luck - Keep us posted.

message edited by Mike Newcomb


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#8
October 22, 2013 at 04:43:18
Hello, there, Mike Newcomb, thank you for your reply. OK, now, does that mean 2 or 3 times in a row, or just simply 2 or 3 times intermittently. 'Cuz I have to take out the battery maybe at least once a day simply because of a different problem(like I said before, that's s subject for another discussion).

I have a compaq presario CQ62z-200.

I want to thank all who took the time to try & help me, but you sound like you know the most of this bunch, Mike. I'm sorry, no offense to ANY of you, but I have done quite a lot of research(as I do when I have a problem, PC or otherwise), and have not found a satisfactory answer or solution, so decided to ask here.

Well, I am expecting my charger soon, and I shall post an update to let you know if that helped my problem. If not, and I do know I am going to need a new battery soon, when I am able to get a new battery, at that time I shall let you know the results.

Again, thank you for all your help. It is greatly appreciated.


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#9
October 22, 2013 at 04:45:33
Also, Mike, thank you for your concern. I mean, you truly do sound like you care, & I appreciate that. Something like dealing with customer service. They don't really know you, but when they give good service, hey, that's someone I want to deal with.

Thank you very much.


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#10
October 22, 2013 at 06:24:35
Hi Balscarlet, I mean take out the battery 2 or 3 times, each time, immediately after the other.

Thankyou for your comments above.

Electrical contacts can deteriate and cause problems, particularly when low voltages are involved. Cleaning cures this.

The same method applies to pcb's. Also for pcb's, the contacts can be better cleaned using a rubbing out pencil that a (old fashioned) typist used.This has a rubber centre.

Regarding the battery, here in the UK an oem one costs £15-20. If it works for a year of regular usage before failing, it has given good service bearing in mind the work it does, and cost little per month

A method of extending battery life, is by running the laptop without the battery, just using the psu.

As a matter of interest, where are you located? I am in Hammersmith, West London.

Good Luck - Keep us posted.

message edited by Mike Newcomb


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#11
October 22, 2013 at 08:23:14
If you are removing the battery every day that is not a good idea. The contacts were not designed to be subjected to that many cycles of in and out.

That said, the contacts are probably as clean as they are going to get in your case.

Is the charger the unit that came with the laptop? Is the battery a factory replacement or a third party unit?


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#12
October 22, 2013 at 13:36:07
Hi OtheHill,

I accept your comment regarding multiple out-in cycles reducing contact life.

Here at home, where the laptop is most used, we leave the battery out virtually continually, and just run on the psu.

On the (rare) times the battery is required, e.g. moving to another room, it is inserted, without powering off first. Have used this procedure for years without problem.

Furthermore, here in the UK, an oem psu is about 1/4 to 1/3 the cost of an oem battery.

Quite possibly, Balscarlet is worrying unecessarily about the diminishing charge his battery is showing. It really depends on how/where he is using the laptop.

Regards - Mike


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#13
October 22, 2013 at 13:37:00
Hi, Mike, I live in the USA, Hawaii, to be exact.Nice to talk to you.

Take care & God Bless!


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#14
October 22, 2013 at 13:38:48
Hi, there, OtheHill, the charger is the original that came with my laptop.

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#15
October 22, 2013 at 13:41:08
Hi, again, Mike. First of all, I am a she, not a he, just to clarify.

Secondly, SHOULDN'T my meter say 100%, no matter how strong or weak the battery is? That's what I had understood, that's why.


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#16
October 22, 2013 at 13:43:34
Oh, oh, excuse me, OtheHill, my battery is DEFO a third party replacement. My laptop is 3 yrs. old, and this is my 2nd replacement(and I will get a third soon, hopefully).

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#17
October 22, 2013 at 13:51:24
balscarlet

Your question would be best answered by the laptop manufacturer. Try their forums. See the link below.

Why do you need to remove the battery daily?

http://h30434.www3.hp.com/

mike

Leaving the battery out is OK but removing it daily might cause eventual contact issues.

Aftermarket chargers may not be the correct voltage, amperage or polarity.

I didn't state you shouldn't buy aftermarket batteries. In some cases they may be equal to the original, in others, not so good. You need to find a good supplier.


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#18
October 22, 2013 at 15:19:42
Hi, there, OtheHill, the reason I need to remove the battery is that(and I sort of explained this in a previous post), is that sometimes, not everytime, my PC won't want to turn back on all the way. The power light & the wireless connection light will be on, but will not boot up. Thus, this is how I get it to boot all the way. And, like I was saying, that's a topic for ANOTHER discussion, LMAO.

Thank you for your help. I will try & research the site you gave me. I am all for finding out whatever I can, be it about my PC or anything else.

Oh, and BTW, as a side note, earlier I was going to try out Mike Newcomb's suggestion, and my battery latch got stuck w/the battery out. So, I was doing research on THAT, lol. Found out that HP PCs have a design flaw when it comes to those, and I was able to fix it by pushing it with a screwdriver. Well. at least ONE problem was fixed, LMAO!!! I am DEFO a patient, persistent & optimistic person. So, I was happy that at least my battery will go in better, I believe, as sometimes it was hard to push back in.

Anyways, don't know if the charger I ordered is exactly right, but I was in touch with the seller, & he did say that it will fit my model. I gave him the specs about the output of the charger & part number.

But, thanks again. Will keep ya informed, about if it was the charger or the battery, when I am able to get a new battery.


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#19
October 22, 2013 at 18:43:09
">good luck with this battery problem but i still think it is just the battery not the charger when you receave it charge it for the whole time suggested and the try it out not plugged see how it does then if you dont need it running on batteries all that often remove and keep it powered by ac power

Davidw

message edited by Davidw


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#20
October 22, 2013 at 20:07:13
Thank you for your reply, Davidw. But, BTW, how much wattage does it need to run just on a/c? I have preferred to use my battery to save on electricity. I know that there's more wear & tear on the battery, but economonically, what is better? If you can give me any input, I would appreciate it.

Take care, & God Bless!!!!


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#21
October 23, 2013 at 05:47:19
balscarlet

There are no free lunches. Charging the battery uses more electricity than you ultimately use from the battery. This is due to inefficiencies in the conversion.

Factoring in the cost of the battery and you spend much more to run on battery.

If you primarily use your computer at home you might be better off with a desktop model.

At any rate, you aren't talking about that much electricity either way.

message edited by OtheHill


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#22
October 23, 2013 at 13:17:54
Hi, there, OtheHill, thank you for your reply. I kind of figured that.

Anyways, I hope that my problems with it not charging will be solved by either:

a.The new charger or
b.A new battery

Other than that, I'm quite satisfied with the way I'm doing things, but thank you for your concern.

Take care & God Bless!!!


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#23
October 23, 2013 at 15:18:38
Run the battery for a while longer until you can't get very much time out of it.

Did you know you have to teach the battery how to get charged. Instructions should come with a new battery.

message edited by OtheHill


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#24
October 24, 2013 at 12:44:53
Hi Ms Balscarlet, how is the weather in Hawaii today?

Have concerns regarding the Power Supply Unit(battery charger) you have ordered, in case it is incorrect, as you mentioned specification, but more than that may be required.

In case you are unaware there are a multitude of psu's, and it is *important* to obtain the correct one for your laptop. It is not just the psu output that matters.

On the original psu will be 1 or maybe 2 part numbers, also input and output ratings.

An oem psu should match the part number(s) and have the same ratings, but preferably a higher wattage on the output. The laptop will still use the same amount of power, but the psu being stronger, will in theory last longer.

Thus if I was searching ebay for one, I would input:-

laptop make/laptop full model number/psu part number

Do not select the cheapest, look for quality.

Good Luck - Mike

message edited by Mike Newcomb


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#25
October 24, 2013 at 14:59:01
Hi, there, Mike Newcomb, thanks for asking, the weather is nice today. Hope it is nice in the UK, but I understand that it rains a lot also.

Well, when I looked for the charger, I did put in the make & model #. I do not know the psu #, but I gave them the part #.

UPDATE: I received the charger yesterday, but no dice. When I am able to get a new battery(and I guess that is the problem, but for the life of me, it made sense that the battery meter should go to 100%, even though the battery is weak), I shall let you people know how it goes. But, the new charger DOES work, no doubt about that.

Take care, & God Bless!!!


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#26
October 24, 2013 at 15:06:12
Excuse me(and I'm sorry, OtheHill), but what is leeching the battery? I have never had instructions for that sort of thing come with any of my replacement batteries. Also, I have not been able to find any info about it online? Thanks!

Also, what I think I'll do when I do get a new battery is compromise. Meaning, leave it out one day, using a/c power, and use the battery the next, doing that every other day.
Just FYI.

message edited by balscarlet


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#27
October 24, 2013 at 17:30:49
That is a good one. I had a typo. Should have read TEACH, not leach. Batteries have memory. You need to follow break in procedures as instructed by the vendor.

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#28
October 24, 2013 at 17:43:30
Oh, OK, OtheHill. I was wondering what you were talking about, as I couldn't even find anything online about it(now I know why, LMAO).

OK, so do you mean I should calibrate the battery? Although the replacements I've gotten and neither Compaq has ever said anything about it, my HP Support Assistant said I should calibrate it. I had reformatted my hard drive in July, and before that it had said that, and I did it, but it didn't seem to work.
Then, after I reformatted, it said to calibrate again, and now it seems to have worked.

Yeah, I have seen advice on the web that you should calibrate like, once a month or so.

But, thank you for clarifying that!

Take care & God Bless!!!


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