My HP Color LaserJet will not print A4 size

April 16, 2011 at 05:05:12
Specs: Windows 7
I do most of my work on A4 size paper in Word but my printer only prints as if it is letter size even though I've changed all of the print settings (paper size, page set up etc) to A4. Does anyone know how to fix this?

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April 16, 2011 at 10:00:16
When changing the paper size my version of Word has a box that is for the original paper size and below that on the same screen is the output size. Changing the original paper size to A4 doesn't change the output size. I need to check the box next to output and change that setting to A4 too. I assume your version would be the same.

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April 16, 2011 at 12:08:13
Thanks - this didn't work for me, but I did resolve the problem by changing the default paper size on my printer to A4. Letter size is still printing okay so it seems to have done the trick!

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