My external HDD not detected by computer but the light is up

December 20, 2011 at 19:37:41
Specs: Windows 7
Dear all, Please kindly help. I have external hard drive Transcand 320GB, it is currently could not recognize while i connecting to computer using USB cable, but the light on the device is led up with the blue color. In that hard drive there are a lot of important data. Please give me the clue to get the data back or any advices on this.

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#1
December 20, 2011 at 19:40:03
Look to see if the drive shows in Windows Disk Management. If it does, highlight the drive and then post all the information listed for it.

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#2
December 20, 2011 at 22:32:50
No, there is no drive list in the diskmgmt except my local drive(s), and when I touch the drive it has no sound at all. It different from before when it was properly work.

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#3
December 21, 2011 at 04:12:14
Your only option then is to try removing the drive from that enclosure and connecting it directly to a computer or use a different adapter or enclosure. This will eliminate the possibility the problem lies with the enclosure or your USB port.

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#4
November 29, 2012 at 23:52:01
but if the external is in disk management yet it does not appear under my computer?because i partioned it with an apple computer from apple format tp master reboot..?

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#5
November 30, 2012 at 07:18:18
Are Thina and sikundi the same person? If not, then sikundi, you need start your own thread here.

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