my dvd reader will read som dvd but not offic

March 11, 2011 at 23:23:04
Specs: Windows XP
my dvd R/W can read som cd and dvd's but i can't read office 2010 cd. When i open the cd there is no files. but on and other computer i can see that their are files.


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March 12, 2011 at 08:33:56
Try cleaning the laser lens on the optical drive with a laser lens cleaning CD. If you don't have one, most places that sell CDs or DVDs have them - even some "dollar" stores have them for a buck or two.

For a laptop or netbook, it's usually easy to clean the obvious laser lens with a tissue or a soft clean cloth when the optical drive's tray is ejected and has no disk on it.

If you have two or more optical drives, try the disk(s) in another optical drive.

However, many bioses will only boot from a bootable disk in one optical drive. If a bootable disk is not recognized while booting, go into the bios Setup and find the list of optical drives - it's often near the Boot Order or similar settings - the drive you want to boot a bootable disk from must be first in the list, Save bios settings.

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