my dvd drive disappeared

January 16, 2011 at 07:14:45
Specs: Windows Vista
I believe that when my computer came back on and it had been closed incorrectly by the 'kids", when restrated it asked to "go back in time to a time when it worked well" and they chose this option... I beleive it went back in time to when the DVD drive had not been installed.

How do I "find it" and reinstall it. It was bought at best buy and the DVD was already installed.

What thread can I follow for reinstallation?

My operating system is as follows:

Dell Inspiron 530
32 bit operating system
3.00 GB
Windows Vista Home Premium

See More: my dvd drive disappeared

Report •

January 16, 2011 at 10:04:24
Apparently Inspiron 530 is a desktop computer.

"I beleive it went back in time to when the DVD drive had not been installed."

That CANNOT apply, unless the DVD drive was disabled in Device Manager back then. Otherwise, the DVD drive is detected automatically, assuming you haven't been messing with bios settings, or messing with the connections to the drive or the jumper on it inside the computer case..

Double click on Computer.
Select System properties in the top bar.
Select Device Manager on the left side of the resulting screen

Is it listed under DVD/CD-rom drives ?

Is it flagged with a yellow ? or a red X ?

Report •

January 17, 2011 at 15:26:49
Your detail repsonse is right. I misused some wording. No one has ever been in any areas as noted. There are no Red flags or yellow exclamation marks. The detail in the device manager denotes that the drive is working properly. What next?
tubesandwires, Thank you for your response.

Report •

January 17, 2011 at 22:22:52
When it's power cable connector is connected and when the computer is running, the drive is defective or damaged if....
- it will not eject it's tray at any time when you press the button on the front of it when the computer is running
- the led on the front of it does not light up briefly when you insert a disk and then retract the tray when the computer is running .
- the led does light up when you insert a disk and then retract the tray when the computer is running, but it says on for a longer time, or blinks off and on for a longer time.

If those things are fine,

Go to Device Manager, RIGHT click on the DVD drive's model name, choose Uninstall, then OK, then restart the computer - see if the drive letter for it shows up.

If it still doesn't show up......

open up the case, and.....

If it is connected by a SATA data cable ...

Check your SATA data cables. The connector on each end should "latch" into the socket on the drive and on the mboard, or on the drive controller card - it should not move when you merely brush your hand against it near the socket - if it does, mere vibration can cause a poor connection of it - use another SATA data cable that does "latch", or tape the connector in place.
(There is a slight projection or bump on one side of the outside of the connector that "latches" it into the socket - it's easily broken off or damaged)

The same thing applies for the SATA power connection.

If it is connected by an IDE data cable.....

The data cable must have 80 wires in order for the drive to be able to achieve it's max speeds.

It is common to un-intentionally damage IDE data cables, especially while removing them - the 80 wire ones are more likely to be damaged. What usually happens is the cable is ripped at either edge and the wires there are either damaged or severed, often right at a connector or under it's cable clamp there, where it's hard to see - if a wire is severed but it's ends are touching, the connection is intermittent, rather than being reliable.
Another common thing is for the data cable to be separated from the connector contacts a bit after you have removed a cable - there should be no gap between the data cable and the connector - if there is press the cable against the connector to eliminate the gap.
80 wire data cables are also easily damaged at either edge if the cable is sharply creased at a fold in the cable.

Try another data cable if in doubt.

80 wire data cables must have the proper end connector connected to the mboard IDE header - usually that's blue, but in any case it's the one farther from the middle connector on a 3 connector data cable.

Report •
Related Solutions

Ask Question