my dell n5010 is crashing when playing video

June 13, 2011 at 22:28:49
Specs: Windows 7 home
my dell n5010 is crashing while playing video.
laptop crashes whenever i try to watch a video on youtube or other video sites such as bbc iplayer.
the screen just goes black and i have to hold down power button to turn off.
any suggestions

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#1
June 14, 2011 at 13:08:21
See event logs.

Use restore point.

Return to OEM state and apply all updates and security software.


1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.


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