My Dell inspiron 1501 PSA starts automaticall

March 7, 2011 at 16:26:37
Specs: Vista & Windows 7, 1.8 amd 2gig
My Dell inspiron 1501 PSA starts automatically every time I boot. How can I stop it? I have let it run to find there are no problems except for Num/Lock Caps/Lock & anOther Lights are flashing and Buttons don't work. The only way to start the machine is to via F12 and select HDD to boot. I have tried with Linux Vista & Win7. I have removed Cmos battery main battery and all leads. After a 1 hr gap put everything back with new Cmos battery corrected the time & date and it still stays the same

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#1
March 7, 2011 at 19:48:33
RE: "PSA starts automatically every time I boot", ....impossible. I've never seen or heard of PSA starting by itself...ever. You're either making this up, or you got a bad batch of dope.

Just another stupid saying...


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#2
March 9, 2011 at 23:59:17
Well I'm afraid my Dell Inspiron 1501 is still doing the imposible, before I updated the bios it started with an option with a message to say battery not recognised & won't be able to charge. Option 1 Normal start. 2 F2 Setup. F12 Choice of boot. I chose normal and got PSA, so let it run it's full cycle appox 60 mins with no probs found. Rebooted and got same, so selected F12 & HDD. Win 7 Started no problem, battrey was charging. I did a bit of research found try disconect cmos battery. Tried that & left it out over night & replaced it with new one. Booted up nothing had changed F2 setup put clock & callender right and rebooted selected normal and got PSA. Thats when I tried bios update. Now no warning of battery probs, unless select F2 or F12 it goes straight into PSA, even when I remove HDD so its in cmos. The other thing is Caps Lock, Number Lock and other lights are all flashing and buttons don't work except wifi will switch off. All this after I loaned it to a friend and when he returned it the battery had come out in the bag.

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#3
March 10, 2011 at 07:21:26
Ok PEJAY, that clarifies it a little, you seem to have thick skin (per my first post); and are having a stoppage - then you have to make a selection to continue. This is different than starting the laptop then seeing it automatically go into PSA w/o any user intervention (Which is what I thought you meant by your original post).

This part needs clarification: "The other thing is Caps Lock, Number Lock and other lights are all flashing and buttons don't work except wifi will switch off."

Q: Caps, Num Lock Flashing lights...when? At startup?
Q: Buttons don't work - what buttons?
Q: You said you tried to update BIOS, was that successful?
Q: What BIOS revision is the laptop on now?
Q: What happens when you remove the battery, THEN try to boot the laptop?

Just another stupid saying...


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#4
March 10, 2011 at 07:59:28
Pejay,

How long have you been running the 1501 with Win 7? Per this,

http://support.dell.com/support/top...

...it says Windows 7 isn't compatible (probably video) with the 1501, interesting.

Just another stupid saying...


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#5
March 10, 2011 at 08:09:11
In answer to your questions.
1 Lights are all flashing together.
2 Buttons not working are caps/lock & numbers/lock.
3 Bios update a success
4 Bios rev 2.6.3
5 With battery removed and power still on, after post screen straight into PSA
With no power nothing.

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#6
March 10, 2011 at 08:12:39
It does the same with Linux & its orginal Vista. Have been running Win 7 since last October with no problems.

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#7
March 10, 2011 at 08:21:06
Sorry just realised missed a bit of info, lights are on and flashing until shut down.

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#8
March 10, 2011 at 22:34:16
Wow. Weird. I've worked on a lot of Dells, but haven't seen this issue personally. I'm seeing varying information online that states that BIOS updates are fixing these issues, and per the BIOS "Issues Fixed" Notes on Dell's site, that rev 2.6.3 A16; it states under fixes: 1. Fixed erroneous Bad Battery message during post.

I also see that people that have replaced their batteries have corrected this issue. Your motherboard seems to be ok, as the OSes (Linux/Vista/7) seem to run ok. I'm wondering if it's your battery?

Q: When battery is removed, and laptop is plugged into AC power, and you turn on laptop, do you still get that Battery not recognized message?

You might want to run the FULL Dell Diagnostics from the Dell Drivers & Utilities CD, or D/L the Diagnostics from Dell's and make a bootable disk to run it. There are battery tests and battery charger tests in those diagnostics.

Just another stupid saying...


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#9
March 11, 2011 at 01:37:58
I have NOT had battery not recognised since bios update, or the options. If I don't intervene with F12 selection during Post screen it goes staight into PSA. I can't find anything in boot setup to change it, I've tried every sequence possible in boot.

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#10
March 11, 2011 at 01:58:41
I have tried to run Diagnogtics from CD and get to choose an option window. Keyboard is dead (ie TAB & ENTER) and the lights are still flashing. The only command that works is the Power Button.

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#11
March 11, 2011 at 08:01:20
Oh, more clarification....strange issue there PJ. Wondering now if you have a flaky (bad) keyboard?

Just another stupid saying...


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#12
March 11, 2011 at 09:13:13
Well tried windows via F12, everything working and all keys. That was am. UK time. Have since stripped it all down, thats everything out except CPU. I did find a stray screw floating about on motherboard but no where to live. All back together now and just the same, got to intervene to get win 7 or it just goes to PSA.

Couldn't see any thing wrong, all very clean inside if it is the keyboard its nothing I could see. It looks as if the keys only lock when using anything other than CMOS and windows.


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#13
March 11, 2011 at 10:24:54
STRAY Screw? lol...that's not good for business....

Keep us posted...

Try Dell Chat Support...
http://support.dell.com/support/top...

You definitely have a unique issue.

Just another stupid saying...


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