My Dell dvd drive stopped reading disks

May 7, 2011 at 12:28:53
Specs: Windows 7
This product HL-DT-ST DVD+-RW GH50N B103 Dell installs into their high end computers is faulty. Is there a quick fix for these dvd drives to recognize disks?

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May 7, 2011 at 13:11:55
Not if the drive is faulty physically.

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May 8, 2011 at 00:39:12
You're right! Now that I've read what I posted. I must ask myself "What was I thinking"?
Of course there's no fix. My great regard for the Dell company has been dashed by their mediocre and anti-customer service posture.
When I asked them to just send me another of the dvd drives (that they must pay a pittance for in bulk) they tried to make me jump through hoops as if I really needed their products that badly. No more Dells for me!

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May 8, 2011 at 04:54:53
If you have to jump through a hoop, at least they could have a new dvd player waiting where you land.

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