Solved My computer wont load the user profile.

May 1, 2014 at 11:39:12
Specs: hp windows 7 quad core
The following message is displayed:
BIOS Application Error (501)

What does this mean???
When I turn on my computer the log in screen appears and I enter my password and it says it cannot load my user profile. I shut down the computer and started it and the same messge appears. I've done it twice and the same thing happened again. I shut down the computer and re started it in another mode and the BIOS message


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✔ Best Answer
May 1, 2014 at 21:10:51
Nasty problem.

http://support.microsoft.com/kb/947215

To err is human but to really screw things up, you need a computer!



#1
May 1, 2014 at 12:04:02
First thing we need is the make and model number of your computer.
As a wild guess it is probably HP - plenty of hits about this error in Google.

Did this just suddenly happen or was it after you did something? If it was the latter, let us know what you did.

Always pop back and let us know the outcome - thanks


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#2
May 1, 2014 at 12:18:18
It's an hp DV6 -6C13CL 15.6" LT

message edited by Jowhara


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#3
May 1, 2014 at 12:21:41
It suddenly happened.
The computer was off all night long. I went to turn it on this morning and I couldn't login.

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#4
May 1, 2014 at 13:04:30
I've not run into this before. Seems to be widely reported on all manner of HP computers but with few definite fixes. I did find this, which may or may not help:
"I found that one of the ribbons inside can become loose and cause this. This ribbon is located under the plate that houses the power button. It is the second ribbon on the right. Try cracking open the pc (you only need to remove 5 screws and loosen the 3 kb screws to get inside) and making sure that the ribbon cover is not off or loose. This will only apply if your power button light stays on even when you turn it off and if your HP Tools is disabled"
You might not fancy doing the above.

A BIOS update is often suggested (without any further sign of this fixing anything) but that is risky. It would seem odd to suddenly have to do this when everything worked before. BIOS updates are very rarely necessary.

Sorry, other than suggesting Google for "BIOS Application Error (501)" it's hard to come up with anything useful. Keep watching for other ideas (or finds).

Always pop back and let us know the outcome - thanks

message edited by Derek


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#5
May 1, 2014 at 16:46:26
try tapping f8 on bootup and select safe mode...see if you can get in...it may ask you to do a system restore...

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#6
May 1, 2014 at 21:10:51
✔ Best Answer
Nasty problem.

http://support.microsoft.com/kb/947215

To err is human but to really screw things up, you need a computer!


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