My computer randomly shuts down after installing new RAM

July 31, 2015 at 22:30:26
Specs: Windows 7
Hi guys! I just installed two 4GB RAM in my computer and now my computer randomly shuts down without any warning or anything. There's no specific time on shut down just basically losing it's power. And the only one losing it's power is the CPU, the monitor and the A.V.R is fine. This happens after I installed the RAM so I'm assuming that the problem is with the RAM.

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#1
August 1, 2015 at 00:04:56
Judging by your post it certainly sounds, as you say, that those two sticks of RAM are the cause. You haven't posted any PC or mobo specs so I can't even check whether or not 4GB sticks are compatible, if it's a very old PC they may not be.

May be faulty RAM so buy 2 sticks from somewhere else.

Make sure the RAM exactly matches the specs of what is compatible with your system, especially the speed of the sticks, and make sure it's unbuffered & non-ECC.

message edited by phil22


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#2
August 1, 2015 at 00:44:47
Oh sorry about that. By the way my Motherboard is Gigabyte GA-f2A75M-HD2 and my RAM is a 4GB HyperX. I tried checking the RAM and it was hot. Can this also be a voltage problem?

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#3
August 1, 2015 at 01:14:16
Assuming the sticks are compatible the voltage shouldn't be a problem. When you put the old ram back in do you have the same problem?

It's also possible something happened while you were inside the case. Are all the fans spinning freely and heatsinks firmly attached? If the case is full of dust you need to get some compressed air and blow it out.


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Related Solutions

#4
August 1, 2015 at 05:31:39
Since you have an AMD board, you should have at least DDR3-1600 but DDR3-1866 would be better. And looking at your board specs, the RAM voltage should be 1.5v.

Try testing the RAM sticks individually using memtest86 or memtest86+:

http://www.memtest86.com/

http://www.memtest.org/


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#5
August 1, 2015 at 09:31:19
Also clean their edge connectors with a soft pencil eraser and pop the sticks in and out a few times to clear any oxide off the sockets. Sometimes you run into oxide problems when you disturb RAM.

Always pop back and let us know the outcome - thanks


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#6
August 8, 2015 at 06:17:19
I tried running a test on each RAM sticks and there was no problem. I tried installing a program called HWiNFO to check my current status. The voltage was 1.5v. The timing is 10-10-11-30, is this the right timing for my specs? I really think the problem is the temperature of my CPU. I tried to touch the RAM a couple of times immediately after turning my computer off and the heat was not normal. My CPU Case does not have a built-in fan so the only fan running would be the systems. Sorry for the late follow-up by the way.

message edited by xirin


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#7
August 8, 2015 at 15:10:14
With the old RAM put back do those sticks also run hot and does it still shut down?

Can I assume when you say CPU you don't mean the chip but you really mean the "Computer"?

Always pop back and let us know the outcome - thanks


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