my acer 3000 won`t move

May 3, 2012 at 14:24:39
Specs: Windows Vista
my acer 3000 curser won`t move

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May 4, 2012 at 08:04:54
Is the mouse plugged in?

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May 4, 2012 at 09:44:46
Apparently the Acer Aspire 3000 series is a low end (el-cheapo) laptop that first came out circa 2006 and had XP Pro and only 256 mb of ram.

Your model's ram (memory) requirements / capacity.

DDR PC3200, DDR PC2700
Memory Type: DDR PC3200, DDR PC2700, DDR (non-ECC)
Maximum Memory: 2GB
Slots: 2
(max 1 gb per slot)

Minimum recommended requirements for Vista - 1 gigabyte (GB) of system memory (512 megabytes (MB) for Home Basic)

How much ram is installed in it ?


XP first came out a long time ago (2002 ?), what it can recognize has not changed much since then, so it may not be able to recognize everything on a mboard newer than that with what's built into it.

Vista is much newer, so it can recognize things on newer mboards better with what's built into it; however it's still a good idea to load the drivers/*.inf files to make sure the op system has all the proper drivers for and info about the mboard components.

Whenever you load Windows from a regular Windows CD (or DVD) from scratch, after Setup is finished you must load the drivers for the mboard, particularly the main chipset drivers, in order for Windows to have the proper drivers for and information about your mboard hardware, including it's AGP or PCI-E, ACPI, USB 2.0 if it has it, and hard drive controller support. If you have a generic system and have the CD that came with the mboard, all the necessary drivers are on it. If you load drivers from the web, brand name system builders and mboard makers often DO NOT have the main chipset drivers listed in the downloads for your model - in that case you must go to the maker of the main chipset's web site, get the drivers, and load them.

Are you referring to the cursor for the built in touchpad, or are you using a corded mouse plugged into a USB port, or a wireless mouse ?

A corded USB mouse should work fine, unless you ALSO have an external hard drive or an external optical drive plugged into a USB port, in which case the USB mouse may NOT work fine. In that case, try unplugging the external drive when the computer is NOT running.

If the corded USB mouse is NOT new, or if it's cord has ever been yanked on, it's COMMON for there to be broken wires inside the cord. The mouse may work fine when the cord near where it enters the mouse is in certain positions, NOT work fine when that's in other positions, or it may not work at all. The symptoms will be the same no matter which computer you use the mouse with. Try another corded USB mouse in that case.

A wireless mouse
- will NOT work the first time you plug in it's USB transceiver until theWindows desktop screen has fully loaded and for a short time after that until generic drivers have been loaded for it that are built into Windows. The cursor for it will NOT move until then. After those drivers have been loaded the cursor will move in Windows and before Windows has fully loaded while booting at the Logon screen.
(You can also use this method to get into Windows if you can't move the cursor on the Logon Screen for whatever reason..)
If you need to Logon to Windows while booting, use the Tab key to select what is active on the screen, the cursor keys to move to a different selection in a list, the Enter key to continue after selecting a user and after typing a password if that applies.
- the battery (batteries) in the mouse must have at least a minimal voltage
- depending on how old the wireless mouse model is, you may need to do something else as well to get the wireless mouse actually working.
E.g. press a tiny button, switch on a tiny switch, or press the regular right or left button on the top of the mouse See the directions for your wireless mouse model.

- the USB connected transceiver may NOT be detected properly if it's not plugged into a USB port built into the laptop.
It may NOT be detected properly if you ALSO have an external hard drive or an external optical drive plugged into a USB port, in which case the USB transceiver may NOT work fine. In that case, try unplugging the external drive when the computer is NOT running.


If it's the cursor for the built in touchpad....

Has the mouse cursor EVER moved properly for you in Vista ?

Connect a corded USB mouse.
Go to Computer, select System Properties at the top of that, click on Device Manager on the left of the resulting window.
Does Device Manager show a problem with the touchpad - a yellow ! or a red X ?

Have you, or is it possible someone else who had access to this computer...
- dropped it, or dropped anything on it, or otherwise exposed it to a physical jolt ?
- spilled liquid on it, or sprayed it with liquid, or exposed it to liquid such as rain ?

Since the computer last worked properly all the time, has there been a power failure event that happened while the AC adapter was plugged in ?

Those things are the most frequent reasons something inside the laptop has been damaged.

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