Solved multicolored lines and crash

April 21, 2017 at 12:29:49
Specs: Windows 10
Computer gets multicolored lines then crashes and freezes up. How can I stop this? It comes back after a cold reboot, but keeps happening. Could it be the Samsung Monitor that is 20 years old?

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#1
April 21, 2017 at 12:50:35
✔ Best Answer
Monitor will not cause crashes and freeze ups. Try updating your display adapters. There is a possibility this is a faulty display card.

Always pop back and let us know the outcome - thanks


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#2
April 21, 2017 at 14:09:35
Does the computer have a plugin graphics card? If so is it one you installed at some stage, and perhaps initially used a graphics adapter built into the motherboard?

Also does it happen if you boot into safe mode?

What is the make and model of the computer involved...?


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#3
April 24, 2017 at 07:42:02
Thank you all. The Geek Squad Emergency Room decided that the Driver Boards had passed away. We had 6 consultants on the case. New computer works great, and no more bulky CPU box.

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Related Solutions

#4
April 24, 2017 at 08:11:02
6 consultants eh... you must be well connected... most mere mortals only get one (or two if they're lucky enuff)...

Tak for posting back with the diagnosis...


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#5
April 24, 2017 at 08:11:12
Thanks for the feedback.

Always pop back and let us know the outcome - thanks


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#6
April 24, 2017 at 09:45:30
Evidence that a faulty video board can cause lines on the screen.
Something I have long suspected but never actually heard of. Still,
I'll believe it when I see it. Or an expert tells me. I think the vertical
line on the screen of my ancient laptop is a fault in the screen, not
the video board, but I can't be sure.

-- Jeff, in Minneapolis


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#7
April 24, 2017 at 10:29:05
You can confirm if it's the laptop display itself by plugging in an external display? If the fault is there still then it's likely onboard the motherboard somewhere (the graphics/display adapter). If the fault isn't present on an external display then it looketh like the laptop display hath a wee fault...?

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#8
April 24, 2017 at 13:11:47
trvlr,

You are absolutely correct (of course), and somehow I just forgot
that I used to plug the laptop into an external monitor all the time.
By far most of the time, actually, in part because the line didn't
show up on the external monitor! I no longer have the monitor.
I should get a new one next month.

I knew perfectly well that the problem couldn't be in the video
board, but my wet drive failed to access that obvious factoid.

-- Jeff, in Minneapolis


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#9
April 24, 2017 at 14:19:08
It's a well known fact, in the hallowed halls of the olde empire, that a regular intake of tea 'n cream cake, or a glass or two of fine sherry or best port, will usually reduce the incidences such as you experienced... The former will stimulate the little grey cells; the latter will induce a warm sense of well feeling, and incline one to simply rest a while... After a suitable rest one will find either the soution appears - or one has completely forgotten what the problem was, and thus feels quite happy and able to proceed with other pleasurable pursuits...

Rest is the basis of activity as a very wise man said... The better the rest the better the activity which follows...


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#10
April 26, 2017 at 03:17:19
Also, depending on the make of the laptop, usually Toshiba have issues with their LVDS ribbons, when they start to fail you tend you see horizontal lines across the screen, however the LCD panel itself is usually ok as is the GPU, so the only thing you need to change is the LVDS. Something I have experiences multiple times, as I mentioned above this is more common in Toshiba laptops.

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