Did it ever work on this pc?
Have your tried a different printer cable? or carefully reseating the existing.
Switch off pc and printer before disturbing.
What is printer make and model?
Can you check its paper out sensor. Is there more than one of these?
On a paper roll holder for example.
Are there any MODE commands in the AUTOEXEC.BAT? if so, what?
Good Luck - Keep us posted.