Mouse and keyboard inop.

Acer / Aspire one
August 1, 2014 at 19:59:04
Specs: Windows xp,
This pc with windows xp profesional has the problemas that after turning on and finished load initially the mouse works normal so do the keyboard but suddenly they stopped and no reacción of the pointer or any key. Unable to turno off the pc so I hace to remove the cable. The same happens un safe mode. Any help is welcome.thanks

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August 2, 2014 at 03:03:38
You don't have to pull the power cord to shut it down suddenly - that's a good way to screw Windows up. Just press the power button (like you do to turn it on) and Windows will shut down in the normal way.

You may have to reinstall Windows to fix keyboard and mouse problem.

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August 2, 2014 at 10:45:53
Thanks Phil for your reply and it is a problem too , turning the pc with the power switch does not help because it does not respond to so I have to remove the cord. Any other idea please.

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August 2, 2014 at 12:11:43
Hold power button down till it turns off eventually it will.Monentarally wont do it like turning it on from stop


message edited by Davidw

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Related Solutions

August 2, 2014 at 13:04:01
Most folk say hold the power button in for 5 seconds, which is about right.

Always pop back and let us know the outcome - thanks

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August 2, 2014 at 18:07:42
Yes, I did but it does not respond and I had to remover the cord.

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