Monitors shut down randomly no display signal

May 15, 2019 at 12:04:38
Specs: Windows 10
I have dual monitors and the both shut down at the same time displaying "no connection" while the pc continues running normally. Cant do anything bur restart the pc. happens very often throughout the day, even when pc is idle.

1080ti ROG Strix
Asus ROG monitor + BenQ
Corsair 32gb rams
Corsair 860W PSU

put all power options to max performance and never off/sleep

No idea what to do


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#1
May 15, 2019 at 12:34:37
Stupid question, but did you turn off your screensaver and see if it made any difference?

"Channeling the spirit of jboy..."


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#2
May 15, 2019 at 16:51:43
And moving the mouse or pressing a key doesn't bring the screens back up?

Does it happen randomly or a specific time after non-use? If it seems to be random perhaps the video card is overheating.

Also look at 'power options' in control panel and click on 'choose when to turn off the display' and see if anything there looks to be at fault.

message edited by DAVEINCAPS


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#3
May 15, 2019 at 16:54:56
Try hitting the ESC key.

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#4
May 15, 2019 at 20:43:07
Install GForce Experience to monitor and control your graphics card, GPU-Z to monitor details of the graphics card and install the latest graphics driver from NVidia. With the newest driver if it happens again monitoring the graphics card should help you pinpoint the issue and if necessary you can either down-clock the card slightly, add additional cool air circulation, or other cause/solution.

Please note that excessive fans can contribute to overheating. This happens when there is no longer smooth flow of air from the low front to the high rear of the case. More fans is not always the answer and can be the problem. You DO need one (or possibly two) exhaust fans at the top of the rear of the case and if a second one is needed it should be at the rear of the top of the case. You CAN have an intake fan low in the from of the case. This is not strictly needed in most cases but not a problem to the good flow. It is necessary that the rear exhaust fans pull out more air than the intake blows in, significantly more. Secondary front fans are not good and the WORST are side of the case fans. These disrupt the flow and cause eddies in the flow, trapping warm air in pockets. CPU fans should be pointing to the rear if a tower cooler. Special consideration is needed with self contained liquid systems because they may not add enough cooling the the case air in general and may block some exhaust fan options and air paths. Consider high CFM fans only for exhaust fan applications

You have to be a little bit crazy to keep you from going insane.

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