Solved Monitor goes crazy and computer crashes

January 3, 2018 at 11:03:10
Specs: Windows 10, Intel Core I7/16BG
My computer monitor just started random crashes where the screen locks with crazy patterns. If audio is playing, it starts buzzing. Sometimes the crash stops and the computer continues normally but most of the time I have to shut down and reboot.Since it is a video problem, I upgraded the drivers for my GTX 750 Ti WindForce 4 GB video card that I just installed 2 months ago. This did not fix the problem. Does anyone recognize these symptoms? I would like to know if it indicates a failed video card because to try to get a warranty replacement from Gigabyte will leave my computer useless without a card.

Thanks

message edited by kgash


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✔ Best Answer
January 4, 2018 at 14:52:12
Thanks for that.

See what others think but my money would be on the graphics card (probably its memory) but sluc at #6 suggested a way to diagnose this if you also have onboard graphics.

Always pop back and let us know the outcome - thanks



#1
January 3, 2018 at 12:33:43
It might not be a video problem at all but a crash that just happens to produce patterns. Did the problem come along after installing the video card?

You could look in Events to see if anything shows there at the exact time it crashes. That information could tell you something. There will be other events that you can ignore (minor bugs and timing problems). Type Event Viewer in Search and it will find it after the first word.

Restart the computer (in Win 10 that clears more than Shut down and Start up again).
You could also ensure that the motherboard components are discharged by turning off, unplugging power then holding the Power Off/On button in for at least 20 second before restoring power. It's a long shot but at least it is easy to try.

Are there any errors showing in Device Manager?

Also try cleaning the Video Card edge connectors with a soft pencil eraser - even new ones can have oxide on them.

Always pop back and let us know the outcome - thanks


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#2
January 3, 2018 at 14:08:17
Hopefully you got a good deal on the 750Ti because there are better/cheaper cards out there. The GTX 1050 is an example. Gigabyte recommends a 400W PSU minimum for the GV-N75TWF2OC-4GI & it should be a good one, not generic. How about listing your system specs?

http://www.gigabyte.us/Graphics-Car...


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#3
January 3, 2018 at 15:02:21
Thanks for the replies.
I looked through the Event Log and found no Errors or Critical that referred to anything abnormal. There were no entries in the Hardware category.
I have tried a number of things: removed the video card and cleaned the connectors, replaced it in a different PCi slot, removed all peripherals but mouse and keyboard, ran svc /scannow

I have a Gigabyte X58A-UD3r MB, 16Gb Ram, Intel Core I7 CPU, Dual Viewsonic monitors, Windows 10 Pro, Samsung SSD 850 512 GB, WDC WD10EXES 1 TB HDD.

Sometimes (like now) the computer will work for many minutes and sometimes it crashes before Windows boots up

Is there any way to send a photo?

message edited by kgash


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Related Solutions

#4
January 3, 2018 at 15:10:37
No way of sending photo on here but I've used this free file hosting site many times:
http://www.fileconvoy.com/index.php

Just copy paste on here the address (URL) that they send you.

Always pop back and let us know the outcome - thanks


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#5
January 3, 2018 at 15:11:39
It sounds pretty much like a faulty video card to me. Could realistically be the PSU as well, but I'd expect it to cause other symptoms than just crashing your GTX.

How To Ask Questions The Smart Way


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#6
January 3, 2018 at 18:51:21
If you have an on-board GPU, remove the video card and run the system from the on-board GPU.

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#7
January 3, 2018 at 20:54:46
Listing power supply make and model number would help.
Did you install the latest drivers from NVidia web site?
Testing the system with a different video card that you might be able to borrow from another machine (remember to change out the driver if not a supported card on the NVidia driver).

You have to be a little bit crazy to keep you from going insane.


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#8
January 4, 2018 at 01:21:37
Could it be video-card artefacting?

https://www.google.nl/search?client...

couses for this are a too high core or memory clock or too low voltage

i5-6600K@4.669GHz/4.364GHz cache@1.33v | 2x4GB Crucial-DDR4-2133@14-14-14-28 1T 2740MHz@1.3v | ASUS Z170-K | Samsung 250GB SSD 850 EVO | MSI RX 570 4GB@1410cc&2150mc bios-powertune-mod | Corsair VS450


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#9
January 4, 2018 at 08:54:00
I purchased a new GTX 1050 Ti and installed it. No joy. It exhibited very similar behavior and crashes.
The PSU is Sensonic Model SS 430 HB Active PFC F3 . This is my next target for replacing. Any suggestions?

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#10
January 4, 2018 at 09:38:19
Are you happy to use the site I gave in #4?
It's used widely by others on here.

Always pop back and let us know the outcome - thanks


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#11
January 4, 2018 at 12:47:29
I started using it to upload a photo and my pc crashed again and I never got back to it,
Once I upload the photo, who do I send it to?

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#12
January 4, 2018 at 12:51:28
Like I said, they will give you a website address (URL) which you copy/paste onto here.

We can then click on it and view your photo.

Always pop back and let us know the outcome - thanks


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#13
January 4, 2018 at 13:17:17

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#14
January 4, 2018 at 13:20:36
Here is a link to a different picture of the same problem:

http://www.fileconvoy.com/dfl.php?i...


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#15
January 4, 2018 at 14:52:12
✔ Best Answer
Thanks for that.

See what others think but my money would be on the graphics card (probably its memory) but sluc at #6 suggested a way to diagnose this if you also have onboard graphics.

Always pop back and let us know the outcome - thanks


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#16
January 4, 2018 at 15:01:26
Here's a question. Have you tried a different monitor?

How To Ask Questions The Smart Way


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#17
January 4, 2018 at 15:32:59
Re #16
Yes, that's a good question/suggestion. I wondered myself but it was the term "crash" that led me away from it. But are we really sure the computer itself had crashed?

Always pop back and let us know the outcome - thanks

message edited by Derek


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#18
January 5, 2018 at 10:32:20
Thanks for all your help. I swapped out the PSU for a EVGA 600B and all is well again.
The system has been running perfectly for a couple of hours and I don't expect it to fail.
We can mark this problem solved.

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