Mic port functions as audio out

July 28, 2009 at 06:31:01
Specs: Windows XP
I am having a problem with a customers computer where the mic port is funtioning as the audio out. The line in and the line out do not play and sound
I do not know if any of the ports can be used as a mic port.
One other sound issue is that, the volume (in windows) will turn itself to max volume after a reboot.

See More: Mic port functions as audio out

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#1
July 28, 2009 at 08:34:07
Sounds like Realtek onboard audio, but how 'bout letting us know what motherboard or system you're working on.

What does Device Manager identify the sound controller as?

Skip


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#2
July 28, 2009 at 08:48:29
Yea, Realtek HD sound has programmable ports. You need the Realtek HD audio manager software installed in order to program it. That software may already be installed. Look for an Orange speaker icon in the tray by the clock.

Connecting anything to any of the ports will open the configuration screen.


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#3
July 28, 2009 at 09:01:27
I think this is the audio controller and the mother board chipset
I don't actually have access to the computer at the moment.

Audio Adapter VIA AC'97 Enhanced Audio Controller

Motherboard Chipset VIA VT8377 Apollo KT400

I did have a some for audio managment software installed and it didn't reconize that the cable was plugged in any of the ports.


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Related Solutions

#4
July 28, 2009 at 09:04:02
Asus motherboard? Read the manual about audio port configuration.

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#5
July 28, 2009 at 09:07:56
Same goes for MSI manufactured boards. Realtek Sound Manager allows you to configure the motherboard audio ports.

The drivers and Realtek application should be on the motherboard cd.

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#6
July 28, 2009 at 09:59:07
Jam: is there a place i could download a pdf of the manuel since the manuel is unavailible.

Skipcox: do you know of a good place where I could download the driver and Realtek application, or will i have to try to find it where ever I can.

Thanks for the help.


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#7
July 28, 2009 at 10:20:53
The motherboard manufacturer (or system manufacturer) should have manual and driver downloads.

VIA drivers are also available here.

http://www.viaarena.com/Drivers.aspx

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#8
July 28, 2009 at 10:39:55
If you don't know the motherboard model try running SIW to find it. Get SIW at the link below.

http://www.gtopala.com/siw-download...


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#9
July 28, 2009 at 10:58:36
Hey SIW is one awesome program. Thanks for the link. It can pull up alot of information. When I work on the customers computer again I will post back and let you know how it turns out.
Thanks for the help guys.

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#10
July 28, 2009 at 16:42:42
No problem.

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#11
August 4, 2009 at 08:22:44
I fixed it by installing another audio card. I never did find the right driver for the onboard audio.

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#12
August 4, 2009 at 08:43:54
The place to get the correct driver is from the motherboard manufacturer or in the case of OEMs from their website.

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