medion hard drive problem not formatted

January 10, 2011 at 01:41:35
Specs: Windows XP
I have had a Medion HDDrive 2 Go for about a year with no problems. Suddenly when i try to access it it is coming up with "this drive is not formatted do you wish to format now?". My husband had been trying to back up his laptop on to the external hard drive and the problem seems to have happened then. I have no technical knowledge of computers but desparately need to access and recover the data on there. If i know what the problem is I may be able to get help sorting it. Any suggestions?

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January 10, 2011 at 14:32:38
Did the drive get knocked over or damaged in any way while he was using it? Do you hear any clicking from the drive? Did he unplug it while it was in use?

I betting the latter.

Go to a command prompt, start-run-command. Then type in chkdsk /f d: (substitute your drive letter for d:, whatever it may be. It'll take some time. Once it's done, remove the drive then plug it back in.

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January 11, 2011 at 02:35:20
Thank you - tried this - it brought up a screen saying file system FAT 32 then a mircosoft error message saying problem encountered and cannot continue. I'm fairly certain he didn't damage or drop HD - think its unlikely he unplugged it. I've discovered I can recover some files using Recuva. Should I run Testdisk?

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January 11, 2011 at 10:08:37
Sorry but I'm not familiar with either of those apps. Certainly, recover what you can from the drive. Do not write any data to the drive though. If you are unable to recover the data that you want there are recovery firms that can recover most data but at a substantial cost.

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Related Solutions

January 11, 2011 at 10:48:43
The USB port the external hard drive is plugged into must be able to supply 500ma of current. On some laptops, if the external drive is 2.5", you must plug the external hard drive into TWO USB ports that are built into the laptop.
They often will NOT work properly when plugged into a USB hub.
If the USB cable you are using did NOT come with the external drive, it may not be adequate.
If you have NOT been clicking on the Safely Remove Hardware icon and STOPping accessing the drive when you unplug it while Windows is running, the data on the drive may be damaged - usually that can be fixed by using certain programs (including Recuva and Testdisk).

More info....

Troubleshooting USB device problems including for flash drives, external drives, memory cards.
See Response 1:

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April 25, 2011 at 02:38:14

Check the following information..........


Hope this helps you.
Good Luck!

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