Macafee will not auto-update on my computer

December 3, 2011 at 16:36:58
Specs: Windows Vista
I bought a McAcafee antivirus from Walmart I downloaded it to my computer 2 days ago. When I turned on my computer today I realized there is no antivirus on my computer. What is the problem? This is the only antivirus I have ever had a problem with. It will not auto up date. The icon has even disappeared from the desk top

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December 3, 2011 at 16:42:30
I need help here. Macafee will not auto update on my computer

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December 3, 2011 at 19:49:54
That's what you get for buying crappy software. There are plenty of FREE anti-virus prgrams available that work just as well, if not better, plus they use much less system resources. Too bad you already opened the package because you can't return opened software. Chalk it up to a lesson learned then try one of these freebies instead:

AVAST! Free:

AVG Free:

Microsoft Security Essentials:

Other Anti-Malware Downloads:

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December 4, 2011 at 02:26:52
Hi Carrette,

I disagree with Riider on this one. Yes, one can download free applications, but my experience is purchased ones are better, as they have the backup resources required to keep their application(s) uptodate.

The main suppliers, being McAfee and Norton. I have only used Norton Internet Security, which in the past relieved my pc of serious problems.

Is your product good for Vista?

You have posted twice.
First it 'disappeared' then it would not auto-update.
Perhaps editing is called for!

Norton only updates if the virus definitions have been updated.
Perhaps McAfee is the same.

If McAfee is anything like Norton, once installed it will run for a while (Norton@1 month) during which it should be registered online. With Norton, automatic updating has to be turned on, otherwise it only updates when started manually.

I suspect you have missed some minor step during installation.

I am in the UK. For installation problems, Norton provide a local telephone number (for me free), although the technician is in India.
If needed, he runs my pc remotely in order to correct any problem.

I have used this (free) service a number of times and they have been a great help. Would think McAfee has the same.

Please advise back on progress.

Good Luck - Keep us posted.

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December 4, 2011 at 15:40:16
I disagree.
Norton is bloatware and wastes system resources, but many report it works (not as sure myself though).
McAfee is both Bloatware and is reported by many as not as good as free in a lot of ways.
I would recommend Avast as a free antivirus software (you can pay for it and additional features, but this is not needed and if you register it, it remains free)(I use this on many machines I maintain), or if you want a good lean pay for antivirus program, then I recommend Webroot Antivirus with Spysweeper (I personally have a discounted license for 5 machines that my family and I use, have for many years, without issues).

McAfee should have support for their product, but I would recommend staying away, even if their support is up to par.

You have to be a little bit crazy to keep you from going insane.

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