|This is a common on a all Modern Laptops. |t is a security function because laptops are so easily stolen, The password is stored both in a user inaccessible place on the hard drive and also in a separate chip on the motherboard. The two have to match.|
If your friend cannot tell you the password then your only option is to contact Toshiba and be prepared to prove ownership, They may be able to help you
The hard disk password can only be set by the legitimate owner of the laptop, not by Toshiba.