Solved Lost HHD1/SSD1 password on Tosiba laptop

December 23, 2013 at 12:11:52
Specs: Windows 7
Hi everyone,
My friend gave me his Toshiba Satellite L455-S5046 laptop to fix and I don't know how to do this one.
When it starts it asks for a HDD1/SSD1 password which he doesn't remember ever putting one in.
Clearing the CMOS doesn't fix it. It seems that Toshiba has this password function in the BIOS but according to what I've found online, the password is kept on the hard drive.
Does anyone have any experience with this problem?? Also, if I reformat the HDD will the password be gone or still there??
Any help would be greatly appreciated.
danny

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#1
December 23, 2013 at 12:26:05
✔ Best Answer
This is a common on a all Modern Laptops. |t is a security function because laptops are so easily stolen, The password is stored both in a user inaccessible place on the hard drive and also in a separate chip on the motherboard. The two have to match.

If your friend cannot tell you the password then your only option is to contact Toshiba and be prepared to prove ownership, They may be able to help you

The hard disk password can only be set by the legitimate owner of the laptop, not by Toshiba.

Stuart


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#2
December 23, 2013 at 23:50:25
"When it starts it asks for a HDD1/SSD1 password which he doesn't remember ever putting one in"


Toshiba laptops don't set their own HD password automatically, I know because I've owned two in the past & currently own a new one.

So someone must have set that password.


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