Solved lost all documents music pics etc

September 25, 2011 at 06:40:52
Specs: Windows Vista
I have just run a factory image restore on my laptop as the wifi card wasn't working - is there any way that I can retrieve documents from before the dell factory image restore

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September 25, 2011 at 06:51:15
✔ Best Answer
Afraid not - the factory recovery process has overwritten everything that was previously on the C: partition. You are supposed to keep backups of your files on another drive or on DVDs at all times in case the drive suddenly fails or you need to do a recovery when Windows is screwed up.

The recovery process should have warned you that all data will be wiped if you proceed.

What's going to upset you even further is that a factory recovery was most likely not neccessary any way. Simply re-installing the wi-fi driver may have fixed the problem, and you could have downloaded that free from your laptop manufacturer's website if necessary. It's a pity you did not post the wi-fi problem earlier.

There's just an outside chance you may be able to recover at least some of your files with recovery software, but after doing a factory recovery they will most likely be only partially intact if they exist at all. Still, nothing to lose by trying. Go here for a choice of free ones:

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September 25, 2011 at 06:57:08
thanks - you have confirmed my worst fears - so stupid of me - realisied that just after i hit the button - will try some recovery -

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September 25, 2011 at 07:28:04
Not necessarily so. The files may or may not have been overwritten. I suggest you try downloading and using recuva. You may be surprised. Get recuva at the link below.

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September 25, 2011 at 07:47:27
thanks for replying - I am trying the link and hoping for the best,

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