Solved Lost access to my optical DVD/CD drives

April 12, 2012 at 10:07:54
Specs: Windows Vista
I have lost access to my optical DVD/CD drives. Getting the following:
ATAPI DVD D DH16D2S driver problem detected
TSST corp CDDVDW TS-H653N driver problem detected
COM3 drivers not installed or failed
on my HP Pavilion a6460t CTO Desktop PC with Vista 32-bit OS
Any suggestions? Am looking for a legitemate website to find my needed fixes??
Thanks!
TRIKAT

FOUND MY ANSWER AS FOLLOWS:
In order to delete upper and lower filters you're going to have to edit the registry. The usual cautions apply. If the registry is not edited properly your whole system can crash.

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone


See More: Lost access to my optical DVD/CD drives

Report •

#1
April 14, 2012 at 16:30:27
Was it the GearASPI driver?

Report •

#2
April 14, 2012 at 19:33:02
✔ Best Answer
Windows inserts those lines in the registry when it detects pioblems with the optical drives or with software that was installed for them..
If you have not cured whatever it was that caused Windows to do that, the lines will be inserted again, eventually.
.....

It is common to un-intentionally damage IDE data cables, especially while removing them - the 80 wire ones are more likely to be damaged. What usually happens is the cable is ripped at either edge and the wires there are either damaged or severed, often right at a connector or under it's cable clamp there, where it's hard to see - if a wire is severed but it's ends are touching, the connection is intermittent, rather than being reliable.
Another common thing is for the data cable to be separated from the connector contacts a bit after you have removed a cable - there should be no gap between the data cable and the connector - if there is press the cable against the connector to eliminate the gap.
80 wire data cables are also easily damaged at either edge if the cable is sharply creased at a fold in the cable.

Try another data cable if in doubt.

80 wire data cables must have the proper end connector connected to the mboard IDE header - usually that's blue, but in any case it's the one farther from the middle connector on a 3 connector data cable.


Check your SATA data cables. The connector on each end should "latch" into the socket on the drive and on the mboard, or on the drive controller card - it should not move when you merely brush your hand against it near the socket - if it does, mere vibration can cause a poor connection of it - use another SATA data cable that does "latch", or tape the connector in place.
(There is a slight projection or bump on one side of the outside of the connector that "latches" it into the socket - it's easily broken off or damaged)

The same thing applies for the SATA power connection.

........

DO NOT install more than one burning program that did not come with Windows.
They often have a least one resident module that runs all the time the computer is running and those can clash with each other and cause you problems.


Report •

#3
April 15, 2012 at 08:47:17
Gretti: the following was omitted from my earlier "solution" post:
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone

trikat


Report •

Related Solutions

#4
April 15, 2012 at 08:49:28
Tubesandwires, Thanks for your comprehensive reply!
I will save that info and apply your potential solution when the optical drive registry gets "corrupted" again.

Thanks again for your info!
trikat


Report •

#5
April 15, 2012 at 13:57:45
Thanks for the Thanks

Report •

Ask Question