Solved lightning storm disabled XP desktop USB ports

Dell / 8200
September 25, 2011 at 16:43:57
Specs: Windows xp, pentium 4 / 4 gigs
PC was off during major lightening storm. Telephone line was fried also. Turned on pc and mouse wont work, plugged in storage also, none of the usb ports are working or recognizing anything. pc starts fine though. any thoughts? its a dell 8200 desktop, on xp. thanks in advance!

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September 26, 2011 at 01:20:02
✔ Best Answer
Hi Mslyn, lightning plays funny tricks and has no regards for the rules (be they fuses, surge protection etc.).

Only way to truly protect a device is to totally disconnect its *EVERY* connection with the outside world.

In Italy, following a lightning storm I had two pc's blown beyond economic repair and had to scrap them. One of the houses concerned, supposedly was lightning protected.

Suggest you check exactly what is not working. Maybe run some memory and hardware tests to help.

a) If you are lucky and it is only the usb ports that have failed, consider fitting a usb card. Here in the UK a card with 4 internal and 2 internal ports costs around £6.

b) Not sure what you mean by plugged in storage.

c) if mouse port itself has gone, maybe a usb mouse can be used.

Please advise back on progress. As a matter of interest, where are you located? I am in Hammersmith, West London.

Good Luck - Keep us posted.

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September 26, 2011 at 06:57:13
Thanks for reply! For starters, I am in Creston, California, in-between LA and SF in the rolling hills/wine country. Okay, the It was a memory stick I plugged in to the usb port and there was no response. My mouse is a wireless with the usb plug. Its the actual plugs that are not working. I am not sure how to correspond with pc if I have no keyboard or mouse? I am going to see if I can dig up a mouse with the regular old plugs and see if maybe the driver was ruined? Also, the external caard, would need to plug in to the usb port, correct?

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September 26, 2011 at 13:30:44
Power off and remove ac plug.
Press power button a few times.
Remove all usb devices.
Borrow a known working keyboard and plug it only in.
Power up system. Does keyboard work?

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.

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September 27, 2011 at 06:47:59
nope, I tried resetting it and literally took it apart to see if there were any melted or blown looking things on the mb. I did happen to notice all of the uSB ports were covered with a little silver looking box. Maybe that is why they were attacked? Not sure, went and bought USB card yesterday and hope I can install or have a friend help e out. The pc man seemed to think this whole thing very strange since the mb was not effected. anyhow, will keep you'll posted!

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September 27, 2011 at 07:07:53
Not sure how to change the pc type, but its a dell c520 not 8200

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September 27, 2011 at 13:32:46
I meant to test the keyboard at boot either with an F key.

Look at the keyboard lights when you boot also. Do you see anything.

Did you do what I asked?

I don't think it is strange at all but I am not too sure exactly if it is software or hardware.

Boot to your xp cd just to see if you can use the keyboard then. Be sure it is a known to work keyboard and only the keyboard installed in usb.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.

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