Lexmark printer uninstalling and reinstalling

January 11, 2012 at 06:07:27
Specs: Windows XP home service pack 3, pentium 4 2.80 ghz
my lexmark wont uninstall properly and freezes.

My good ol wonderful lexmark wont uninstall. From control panel the printers/faxes icon when clicked it freezes, and when trying to uninstall from add and remove, a window will display a pic of a dis sending signal to computerwith a percentage bar of uninstallment. Does anyone have any tricks up their sleeves besides making it a target for myth busters.? Also I would like to know if the services that involve the printer should be on start/auto status and the lxdn_device should be as well.

Thank you for your time


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January 11, 2012 at 08:15:28
Since you have an older P4 2.8 Ghz system I'm wondering if maybe your PC is having issues. It might not be soley an issue with the printer or printer driver. Is your XP system healthy:

- Is system clean of malware; Antivirus is on the system & up to date of course?
- HDD ok? See Post #1 here on how to test your HDD.

- Motherboard look ok (open the case & look for bad capacitors)?

MOOOOooove! OH and you're welcome!

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January 11, 2012 at 08:25:35
Try third party un-installers like smart uninstaller(yamicsoft win xp manager).

You know the real meaning of peace only if you have been through the war.

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January 12, 2012 at 08:25:24
Thank you for your input hopefully it will help. This computer is up to date that runs automatically but when I go to automatic updates, clicking on the express it seems like it takes forever to check. But I have recieved my icon stating to restart my computer so updates can take place. I would like to know what program for free I can use to check the HDD??? What ever that is? Then I will check to see like I have done before to see if anything is loose or not connected but really not sure of what too look for or what wires should be plugged into something providing that there is a guide or tutorial for this subject. I just need a brand new computer, this one was built by a friend.

Thank you once again.

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January 12, 2012 at 10:12:44
Again see post #1 here in this old post:

HDD = Hard disk drive. http://en.wikipedia.org/wiki/Hard_d...

That is not the whole computer, but just one part of the computer (as some people refer to their "hard drive" as the whole PC). The HDD is an electronic device in a rectangular housing; inside the housing is a spinning disk made with a magnetic material that stores information on it. It has moving parts and they do go bad, sometimes slowly, sometimes real quick (poof, dead).

If you're not sure what type of hard drive you have, you can open the computer (if it's a desktop or tower type PC) and see what brand it is. If it's a laptop, most of the HDDs are fairly easy to remove (depending on the brand and age of the laptop).

You could go into My Computer, RIGHT click on your C:\ drive, select Properties, go to the Hardware Tab and get the model # of your "Disk Drive" there; then Google that model # to get the brand name.

Another option is to install & run a software/hardware auditor tool like Belarc from Windows to see what type of hardware & software you have in your system:

Then download and run the manufactures HDD test utility which makes a bootable floppy disk or CD disc. then you boot the computer with that disk and run the HDD utility.

MOOOOooove! OH and you're welcome!

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January 18, 2012 at 07:18:05
yes all is well with the hdd and the physical appearance of the interior of the computer. Some one suggested that I uninstall in Safe mode but I don't have a safe mode. I pressed f8 when rebooting--nothing . This computer was built by someone I know. Who tweaked a lil here and there, but mainly used this to watch t.v. etc. I got to unstall through a avg program I downloaded from Cnet and it did uninstall. Then I tried installing it again while doing that I dicovered under windows files and programs, under printers it says drivers (2) set up (2) , dont know what that means. Also I removed this service shortcut lxdnm. com that popped up. Nothing is wrong when I checked device manager and all of the folders below.

Once again I am back to square one and get the same result

This ttype of problem fustrates me to the core that I start feeling fustrated.

have and extra computer ? hahaha

Thank you for your help,


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January 18, 2012 at 09:13:49
Yea, I have xtra computers, like 4 desktops, 6 laptops, 3 servers.....whaddya need?

You never stated (I think) your Lexmark Model number? May help in the troubleshooting.

Yes, you DO have Safe Mode: http://www.microsoft.com/resources/...

Sometimes it can be tricky to get into Safe mode depending on how fast the PC boots. When you turn on the PC, you may see BIOS Splash screen, then a black or dark screen briefly, then the Windows XP logo appears and Windows starts loading. You want to press F8, you can press it up & down several times if needed also AFTER the BIOS screen disappears and BEFORE the Windows screen appears, then you'll get an Optional Startup menu (Black screen w/ white letters and boot options). Select Safe mode from that list.

What did you UNinstall?
What did you REinstall?

If you have 2 listings of the same print driver, one may just be a copy of the original driver. That often happens with print drivers, not a big deal.

Per some of the support links on the Lexmark site, it says to unplug the USB cable when uninstalling a printer.

You may also have stuck print jobs in the print queue (or print spool), search for How to Remove or Cancel Print Jobs in Microsoft Windows on the Lemark support site to get info on how to delete those jobs: http://support.lexmark.com

You could try the Lexmark live chat option too. It's a link on their support site:

MOOOOooove! OH and you're welcome!

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