Solved Lenovo ThinkPad will not shutdown when Shut Down is clicked.

December 10, 2013 at 10:22:15
Specs: Windows 7
I have not activated the fingerprint option, so that can't be the issue. The only command it will follow is to "sleep". It has even stopped "hibernating." Thanks.

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December 11, 2013 at 04:38:23
✔ Best Answer
Try pressing the power-on button for one second to achieve normal shutdown. That's how I do it all the time, no need to use the shutdown menu at all, though it will depend on how you've got your power-on button configured in Control Panel > Power Options.

As for the actual problem you're having, try running the System File Checker:

Start > Run
Press <Enter>.

Windows will check for and replace any missing or corrupted system files. You may be prompted to put your Windows disc in to the optical drive if a required file cannot be found on local storage.

message edited by phil22

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December 11, 2013 at 05:43:06
Thanks very much. I had been reluctant to do this but This coincides with what the manual, which I finally located, says. But you are more helpful suggesting using the system checker.

One other time it would not start so I was reluctant to just force the shutdown. Guess they all have glitches. Have you ever seen that issue?

Thanks again.

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