Solved lenovo laptop does not shut down

September 14, 2013 at 14:29:21
Specs: don't know
The small circle just keeps going round & round and the wording on the screen is "Shutting Down..." but it's been hours and it still does not shut down.

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#1
September 14, 2013 at 17:00:32
✔ Best Answer
Hold the power button in until it shuts down (mostly about 5 seconds or so will do it).

Let us know if you still get an issue when you restart computer or when you shut it down again.

Always pop back and let us know the outcome - thanks


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#2
September 14, 2013 at 20:04:16
Thank You! -- It Worked!!

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#3
September 15, 2013 at 11:55:33
That's good. If you care to select Best Answer it will mark this thread as Solved.

Always pop back and let us know the outcome - thanks


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#4
September 15, 2013 at 23:51:56
Just a final word even though Derek's advice was spot on. The hanging at shutdown is usually the result of a third-party driver you've recently updated, or a third-party process that won't close properly, so if it happens again you may want to track down the cause.

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#5
September 16, 2013 at 11:41:43
Yep, good thinking phil22.

Always pop back and let us know the outcome - thanks


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