Solved Lenovo G770 has blue screen-Input password WD7500BPVT-24HXZ

April 27, 2015 at 00:29:10
Specs: Windows 7
I have never set a password on my harddrive. When I turned on my Lenovo g770 laptop it had a blue rectangle in center that says "Harddisk Securitt" and on the next line it says "SATA Port 0 WDC WD7500BPVT-24HXZLock" When I hit enter which is pretty much the only option, I get a second screen that says "Please Input password for WDC WD7500BPVT-24HXZ". I have tried my user and admin passwords but neither work. I am the original owner of this laptop and have not setup any other passwords.
it is possible that I am not remembering the passwords correctly (this is an older computer that I have not used in over a year). I was just trying to access to backup all our pictures from the last 3 years prior and then was going to format for the kids to use for homework.

Still, I don't think it is the admin or user password that it is asking me to input. It is asking for a password for the SATA hard drive? Is there a default password for these hard drives? or another way to get our pictures out of this laptop at this point?

I have been reading conversations about bios and such....but I am not technical...just a mom trying to get three years worth of family pictures out of the laptop (I guess I decided to backup all our pics into one central online place a little too late?

Any suggestions would be very appreciated. We bought this computer at Costco about four years ago online.

Thanks for reading

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April 27, 2015 at 08:28:15
✔ Best Answer
Most unusual for a sudden request for a HD password (unless someone put it on without your knowledge). All I can imagine is some HD corruption or other. Unfortunately they are deliberately hard to circumvent and not something we are allowed to get involved with on here. There is no standard password and BIOS will be of no help to you.

Sad about your pictures but I suppose this just emphasises the importance of keeping regular backups - you never know when a computer will bite the dust.

Always pop back and let us know the outcome - thanks

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