lenovo all in 1, only name on screen now?

March 12, 2019 at 09:08:34
Specs: Windows 10
I reset and told it to save my files, did reset, now only have black screen with Lenovo. name on it. it won't
come on except for the brand name on the screen

message edited by jamesefarley


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#1
March 12, 2019 at 13:28:11
Long shot but power it off by holding power button for a few seconds, unplug power for a few minutes then try again. It might have just got stuck.

Always pop back and let us know the outcome - thanks


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#2
March 12, 2019 at 16:44:40
Reset with save my files I do not believe saves any programs or updates, just your personal files.
Try proposed in reply #1 and tell us exactly what comes on, what you see and hear. Also (Very Important) why you decided to do the reset in the first place. If you had hardware issues then the reset will not change anything and may make things worse. It would have been better to post the original problem before the reset.

You have to be a little bit crazy to keep you from going insane.


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