Solved Left and right side of screen laptop screen switched

Offtek 4gb ram memory for toshiba satell...
February 2, 2014 at 12:58:23
Specs: Windows 7, 4 gigs
I have this problem where my left 1/3 and right 1/3 of my screen would switch sides on my Toshiba laptop. Initially, to fix it, I would usually just repeat the process of what caused it to fix it, however, after about a year of doing it off and on it seems to have become permanent (lasting over 4 days now).

- It seems as though someone has posted this issue with their Toshiba, however, no one seemed to actually have a solution to fixing it. (Just what could be wrong).

message edited by hogg1000


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#1
February 2, 2014 at 13:04:08
Just an idea...have you checked for Malware on your PC yet? If so, please list the progs used and the reults....thanks

HELP in posting on Computing.net plus free progs and instructions


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#2
February 2, 2014 at 13:50:14
My virus protection (McAfee) on that laptop ran out about 3 months ago, however, the initial incident occurred at least 8 months before it ran out. (Additional issues with the Toshiba include: the headphone jack stopped working after 18 months, half the laptop's speakers work and occasionally the speaker sounds stop working altogether and only turn back on after turning the computer on after draining its battery life).

I have considered that a virus could be the issue, but why would it switch my left and ride sides? (For a joke..?) + If it is the issue I'm not going to buy a new anti-virus subscription as the laptop isn't worth the price.


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#3
February 2, 2014 at 14:25:41
✔ Best Answer
Boot with a Ubuntu disk; go on-line; scan with Trend Housecall - freebie on-lne scan; repeat with perhaps AVast, AVG, and Sophos… If there's anything nasty there.. likely they will find it…

Also when you boot up - perhaps repeat say Housecall and one or two of the others; and also install (freebie) Bitdefender, and Malwarebytes. Let them scan fully too…

I might be more inclined to suspect either the graphics adapter or - and a very long shot at that… - the display itself.

If you connect an external display to the laptop to see how that performs? It will eliminate the built-in display if the external gives the same effect as the built-in one… but still leave the graphics adapter as a possible?

To eliminate most aspects the current OS itself… what happens if you boot to safe-mode? Similarly if you were to boot with Ubuntu disk?


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#4
February 2, 2014 at 14:43:48
It seems the screen scan is running too fast but if no settings have been altered I run with the idea suggested that the graphics card (or module), or maybe even the screen itself, has failed. I've never seen the given symptom due to a virus. Sure, a Live Linux CD/DVD, such as Ubuntu, is darned useful for proving the point.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#5
February 2, 2014 at 14:54:25
I might try some of those malware scanners.
Safe mode is all the same (problem still occurs).

I might accept that the laptop is dead lol...


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#6
February 2, 2014 at 15:08:50
Nothing lost by trying the scanners (although they might prove difficult to read) - even the unusual can happen. I suppose a corrupted driver is just possible but the Ubuntu should prove that.

Always pop back and let us know the outcome - thanks


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#7
February 2, 2014 at 18:52:38
Is the screen swapped like that on the logo or posting screen or in bios setup or does it just happen when it gets into windows?

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#8
February 3, 2014 at 07:24:02
Screen is swapped when the computer turns on (during the start up).

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#9
February 3, 2014 at 08:26:22
Try an external monitor & see if the spit screen is still present.

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#10
February 3, 2014 at 10:21:00
Also - if you're comfortable with this… When you boot up - go into the setup/bios pages.

Often to get there it's press the Delete (Del) key; or it may be to press the Escape key and press f1; but it does depend on the make "and" model involved.. "Usually' there is a message on the screen as system boots up from cold telling you what to press. Whichever/whatever it is… use and observe the screen display then.

If it's still "messed up/switched etc.." then you have a problem on the motherboard.

"DO NOT" change anything in that area…

There is a default command - usually far right at the top - which allows you exit - without saving any changes you may have made (intentionally or otherwise).

This going into the bios - on this occasion - is a little extreme to some degree; but it will clearly indicate if the problem is within the basic system architecture itself (including the on-board graphics adapter) or within the current OS installed… If the bios page(s) display correctly it would seem to eliminate the on-board adapter…? Which leaves the current OS as the problem - drivers, nasties etc…?

Again going down the bios/setup path is not to be done without care and attention. However if you go in as per the instructions on the initial boot up screen, and then "Exit" without saving/making any changes…" you ought to be OK...

It would be "most useful" to have the actual model number of your Toshiba; it makes helping you so much easier for all of us here....


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#11
February 4, 2014 at 05:17:40
I think I'll have to call it as dead, its 2.5 years old now and outdated.
+ I have Uni work to get on with so I haven't got much time to attempt to fix it any further.

Thanks for all the help guys, I hope this can help out others who get a similar issue with their Toshiba.

-Also, I appreciate all comments but as this is my first post I don't know if it is normally expected that I select a 'Best Answer'? Don't want to offend anyone.


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#12
February 4, 2014 at 06:16:56
I doubt anyone here will be offended over the "Best Answer" issue… Often the resolution to a problem posted here is a combination of inputs from many here.who responded to it. To some being given/receiving "a gold star" is important; but to others much less so - as they're content to have offered assistance as best they may, and hopefully helped resolve whatever the problem was.

If you can post the model number here even at this late stage - is useful to have…

Uni can demand a lot of one's time…; but don't dump the laptop - yet. Maybe a little later when things are quieter for you, you may be able to look at it again…

Also if you do dump it - remove the hard drive first! If you decided to dump the drive too… then wipe it and ideally smash it up too. The more broken pieces it's in the harder it is for "anyone" to re-assamble and even attempt to to recover data from it…

However - any laptop drive can be used elsewhere (in a usb enclosure) as a useful external storage option? A typical case being around £10 or so in the UK (at least); I have two and would recommend the make/model cases I have very highly.


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#13
February 4, 2014 at 07:21:08
Yeah, just select the Best Answer that you feel most suits - nobody will mind which it is. It just sets the thread as Solved and gives others a hint at the best place to start.

message edited by Derek


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#14
February 4, 2014 at 09:43:18
Did you try a monitor to see if the problem carries over to the external screen? Did you try reloading the BIOS defaults?

"its 2.5 years old now and outdated"

A 2.5 year old computer is hardly outdated, but I guess it depends on what you do with it. I still have an old HP zv6100 laptop that's well over 10 years old; it's not my main machine but I use it occasionally while watching TV. It originally had XP but added more RAM then installed Win7. It still does everything I need it to do, just not as quickly. I just recently replaced Win7 with Zorin OS & it performs a little better. It would probably perform even better if I installed a more lightweight version of Linux.

"I'm not going to buy a new anti-virus subscription as the laptop isn't worth the price"

There's very little need to pay for anti-virus subscriptions anymore. There are numerous freebies available that work just as well, if not better than the retail offerings (McAfee, Norton, TrendMicro, etc). Some of the more popular freebies are AVAST, AVG, BitDefender, & Microsoft Security Essentials.


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#15
February 4, 2014 at 16:04:28
Thanks for all the help guys, once i get time i might try out all the rest of your suggestions in an attempt to fix it. (Hopefully this thread can also help others).

- Its my Birthday after the weekend and I'm pretty sure a new laptop is coming my way anyway ;)

Thanks again.


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#16
February 4, 2014 at 16:06:44
Satellite L755D - 128
Part No. PSK32E - 01F006EN
Serial No. 7B332465W


(Just what is on the underneath of the laptop)

message edited by hogg1000


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#17
February 4, 2014 at 16:19:50
"hogg1000"

Strongly suggest you remove the product key - it's for OS… and it could be copied and pirated… and thus it might not work for you in the future…?


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#18
February 4, 2014 at 16:30:43
Err... I'm probably being really silly but trvlr meant edit out the product key info from your response #16 not remove it from the laptop. OK, you can laugh if you wish.

Always pop back and let us know the outcome - thanks


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#19
February 4, 2014 at 16:45:09
erm… yes - it was a little non-specfic/unclear and "might" have been misinterpreted…

Almost tyme for bed me thynkes...


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