Solved laptop wont turn off power button stays on

Intel / Unkown yet
July 3, 2014 at 13:32:02
Specs: windows 8, IntelCoreI3-3217u1.8ghz4GRAM
I have a DELL Inspiron with INTEL I3 Processor,windows 8.1,when i select to shut it down from windows shut down menu screen turns off but power buttons remains on.Only if i press and hold down the power button for a few seconds then it turns off completely,open for suggestions, thank you.

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July 3, 2014 at 14:38:21
The link provided below explains how the new Windows shutdown process works. Also has a troubleshooting guide to help you get your PC to shut down exactly how you would like it.

Hopefully it only requires a setting change and nothing deeper in the system has caused this change.

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July 3, 2014 at 17:15:03
✔ Best Answer
I took off the laptops battery and BIOS battery and press the on botton for about twenty seconds and that did it just like reseting a pc.thanks.

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July 3, 2014 at 22:09:40
Good work!

Thanks for posting back your solution.

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July 4, 2014 at 14:27:45
Yes, every now and then that trick comes up trumps.

Always pop back and let us know the outcome - thanks

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