laptop won't go past BIOS screen

Hewlett-packard Hp pavilion dv4-2169nr e...
April 3, 2012 at 02:30:42
Specs: Windows vista
Hi i'm new to this so sorry for the non perfect explanation

This might be a little technically advanced for this site but i'll try anything at this point.

i recently got given an old laptop by a friend (lost mine) anyway it worked fine but it had all her stuff on it and i wanted it fresh so i thought i would restore it to it's old factory condition. I couldn't find a CD so i went on recovery manager and requested the option from there.

The screen turned off and up came the PhoenixBIOS setup utility. I didn't need to make changes so i went straight to exit. A black screen then came up with the hp logo and a small please wait.. message at the bottom. so i put it down thinking it was loading and went to eat. came back to the same screen.

Now my problem is when i turn it on there is the black screen with the logo and please wait message..but it dosen't move from there and then whatever i press it goes straight to the bios utility screen. I've tried everything. even manually removing the cmos battery for five minutes and still same problem...

Now I don't want to pay to get it fixed without exhausting doing it myself so anyone have any ideas on what to try.. ??! =)

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April 3, 2012 at 11:08:22
is a fair amount of information in relation to phoenix setup. I guess I would make sure all the boot information is correct, maybe the restore changed some settings?
Specifically look at the advanced menu, i think the problem lies here.


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April 3, 2012 at 11:37:37
I have no idea how you removed the cmos battery...makes no sense to me...if you did that, why didn't you just replace it?
What happens when you tap f8 on bootup and try using safe mode?

Some HELP in posting on plus free progs and instructions 7 Golds

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April 3, 2012 at 11:58:06
on some of these the battery is accessable with one screw, underneath a plate. I


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April 3, 2012 at 15:00:28
This might be a little technically advanced for this site but i'll try anything at this point.

As this is your first post what makes you thing that. Twenty years of experience can teach you a lot and the there is plenty of that around her.

One thing that experience has taught me is that you don't mess around with recovery and reconfiguration unless you have known good bootable CD at hand, one that can get you out of any hole you are likely to fall into.. Do you have such a CD, if not you need to get one.


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