Laptop will not even attempt to start up

September 20, 2012 at 13:22:47
Specs: Windows 7
My laptop was fine when I shut it off on Monday. I went to use it last night and it would not load anything. The screen on my monitor is gray. I tried to press the start button in for 30 seconds and see if that works and nothing. I shut it off and back on 3 times.

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September 20, 2012 at 17:39:30
Remove the battery and try on AC only.
Put the battery back, plug in again and see if you get any indication of charge.
Try it again.

You have to be a little bit crazy to keep you from going insane.

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September 21, 2012 at 13:00:10

I would suggest you to do Flee Power. Remove the battery and ac adapter/power cord from your notebook, press and hold the power button for 20 seconds to discharge any residual current inside the laptop. This clears RAM and resets the hardware.

If the issue still persists, try running Hardware Diagnostics.

Let me know the results.

Thanks & Regards
Debbie B

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