Laptop suddenly went blank No Boot; Now 3-5 Boots

July 1, 2012 at 21:35:47
Specs: Windows XP, 1.8 CPU/ 512 RAM

Hello cybertechs, how you doing?

My computer suddenly went black. I pressed the power button and it would not turn on.
I took out the rechargable battery for one minute and put it back in.
Now I am able to reboot

It doesn't fully load into windows until after 3-5 boots.
On boots that it doesn't fully seem to load, it gets stuck on the blue "welcome" splash screen in the beginning after boot.
When it gets "stuck", it is like it "froze" because it seems to hang there indefinitely on the same screen, and does not register any input or change.

What do you think the problem is?

See More: Laptop suddenly went blank No Boot; Now 3-5 Boots

July 2, 2012 at 01:05:43
When the laptop went black did it turn off ?
Was it plugged ?
I want to download memtest and perform a ram test
The freezing on the windows logo could be bcz of a os gone bad or loads of programs and services. Can u get to safe mode ? If yes download malwarebytes and remove what it finds.
the laptop looks pretty old according to specs u mentioned.

computers are a second home

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July 2, 2012 at 06:44:12
Is this related to your other posting here:

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July 2, 2012 at 10:06:05
@ toxict51,

I can't begin to tell you how frustrating it's been trying to help this guy. His other thread went 49 responses & not a single issue was resolved. It was posted in the wrong forum so I suggested he start all over again. I also told him to make sure to post the make/model of the laptop he's working with, but apparently he doesn't feel that info is important? Let it be known that the laptop does NOT have a working CD/DVD drive & it's so old that it does NOT support USB booting.

Good luck!

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Related Solutions

July 2, 2012 at 17:39:46
toxict51, thanks for the reply,

Manufacturer: Compaq Evo
Notebook Model: N610c
Processor Type: Mobile Intel Pentium 4-M CPU 2

I was running the computer and suddenly it went black AND turned off. At this point it would not turn back on. I pressed the power button. I kept pressing the power button. And the longer that I tried to turn it on, the more that I started to become worried. So, to answer your question: it was not on at all so it could not "be" turned off. The computer was totally powered down and off at this time.

The computer "was" plugged in.

Memtest and Ramtest? That's a good idea.

I "can" get to Windows, but sometimes it takes up to 3-5 boots to do so and then the computer functions normally.

Yes, it is an old Bios that does not support USB boot

Dear riider,

I am hoping to try to diagnosis the initial problem, to isolate it, and to figure out what had caused it.
When I do fix my computer from its current situation, then I will "still" be in this same place that I was before.

As I told you before, I am going to try a last few ideas, and if they don't work, then I "will" get a new CD Drive. Yes my CD Drive is disabled. And as I told you before it was disabled one time before this in the same manner by the "create a virtual drive program", and then was ENABLED again after reinstalling Windows... riider, this is something for you to at least ponder for a second.

When I asked you about the Dos Prompt, your answer was confusing. Was your answer, "no" to the 'can you boot to Dos Prompt without a drive?' If it is saved on the hd.


Your Cyberfriend

Captain Kirk
USS Enterprise

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July 2, 2012 at 18:59:09
You really have no idea, do you? DOS is an operating system. You can't get to a DOS prompt without DOS. It either has to be installed on the hard drive, or it can be run from a bootable floppy or bootable CD. But you've got to have a working floppy or CD/DVD drive, which you don't have & you refuse to get.

A little history for you: the early versions of Windows piggybacked on DOS. DOS is text based, Windows is graphics based & is known as the GUI (Graphics User Interface). DOS was installed 1st, then Windows was installed on top of it. That all changed with Win95. Win95 was still DOS based, but the GUI was already integrated, so you only had to do one installation, not two. Win98 was also based on DOS. WinME had limited DOS support. There is no DOS in Win 2000, WinXP, or any Windows version beyond that. There is something similar called the "command prompt" but it is not DOS.

Does any of that make sense?

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July 3, 2012 at 11:29:12
Click here.

Supposedly it already has XP on it.


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July 3, 2012 at 22:05:55
well i did not know he did not have a working cd\dvd drive,
then how will u be able to perform a repair install if things gone bad ?
if u dont want to get a cd\dvd then likely posted a laptop thats $50 and has similar specs as urs

computers are a second home

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July 4, 2012 at 21:19:17
Hello riider,

Yes, I've done some more testing and combined with what you said, I'm starting to realize that you CAN'T install an OS on a hd "without" a Floppy Drive, a CD Drive, or a USB Flashdrive.

Its kind of strange though, because you used to be able to get to a Dos Prompt when you booted the computer with a "Startup Disk" and copied the files to the hd. From a CD, I have the Startup Disk folder and raw file. I copied this to the hd, and had no result. I used the W98 Startup Disk and the ME Startup Disk. Though I can say that it is kind of strange though, because when I copied the W98 Startup Disk onto the hd and then booted the hd in computer #2 (compaq), I got a black screen and a blinking cursor that hangs. However, there was no change after copying the ME Startup Disk on the hd: I still got the unfriendly, "A Disk Read Error Has Occurred" message.

Anyways, now you can understand why one of the reasons why I was asking you about how to get to the Dos Prompt: I have the Startup Disks. The second reason is to use the i386 folder from XP to boot setup manually from scratch in the Dos Prompt.

There IS another option, if I can't figure it out, but I don't know if it is possible. If I can make a "Ghost Image" [an exact copy of] of a CD Image and copy it to the hd; then I could BOOT a disk from the hd!! Right now this is only a theory... But IF it can be done -- the possibilities for computer repair are limitless.

I have the Plop program, which allows you to boot from the USB even from Bios's that don't support USB boot. But I can't figure out how to get it configured correctly. If I can get the Plop program configured correctly, then my computer will be fixed!!! [Configure Plop program so it boots with USB] If you know--

So unless you tell me how to get to the Dos Prompt, I will try this next method. Is it possible to install the Dos Prompt on a Dell, then take the hd and put it in a Compaq and be able to run it? If this works, I have just fixed my computer!!!

Please refer to the same comment you left on the other page.
I left you a response.


"then how will u be able to perform a repair install if things gone bad ?"
That is what I am trying to figure out

I still have a few more ideas

Captain Kirk

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July 5, 2012 at 08:27:37
You can't just copy files to a HDD & boot off them, the drive has to be made bootable!

OK, just for laughs, let's say you can get to a DOS prompt, then what are you going to do? You can't install XP using the minimal DOS on a Win98 or WinME startup disc, even if you could figure out how to boot from it. You would need to use the WinXP startup disc set which consists of SIX floppy discs.

Read & learn:

PLEASE buy a CD drive for your laptop, I'm begging you!

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July 5, 2012 at 23:20:12
Good to hear from you!!
I am just about to give up and buy a CD Drive. I'm almost plum out of ideas. I was trying to see if I was a computer expert yet, but so far have flopped miserably.

A computer expert can fix this. Some day I will become a computer expert.

1) I copy the i386 [from XP] folder on the hd.
2) I run the Plop program
3) I configure Plop correctly so that it will boot from the USB flashdrive
4) I copy XP onto the USB flashdrive
5) INSTALL DOS to hd
6) At the DOS prompt, install XP
7) XP is installed!!!

*Note: Plop is designed to boot from the USB even when the Bios was not made to be able to boot from the USB

You can help if you know anything about the following:

--How to configure the Plop program so that it will boot from the USB
--If DOS will run when "installed" on a Dell and the hd is switched to a Compaq

Captain Kirk

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July 6, 2012 at 04:11:24
We know nothing, you seem to have all the answers..................

Googling is quicker than waiting for an answer....

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July 6, 2012 at 07:13:44
You realize you're being offered help by people who have 10, 15, 20+ years experience with computers, right? Why do you keep thinking you know more than they do? All these things you've tried have been a complete waste of time, have they not? You are no better off now that you were a month ago when you posted your 1st question. I've gone beyond the point of frustration & now just looking forward to reading your ridiculous responses.

I'm beginning to think this is all a huge hoax, no one could possibly be this clueless. Have you ever posted under a different name? Maybe Dave the Snakes?

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July 6, 2012 at 15:00:03
So wait, this is confusing, he can't boot his computer straight away, he wants to reinstall XP even though hasn't got support for a bootable USB, he hasn't got a disk drive, floppy drive?

And he is trying to use some next program to boot of an USB to do something....

I'm currently lost right now so yea......

I am a hardware guy not a software guy but i try to help.

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July 6, 2012 at 15:29:41
If you are a computer expert, why would you NOT respond to someone's questions who doesn't know much about computers? Wouldn't you want to make it simpler for them?

Example: if a person asks a question, respond to their question with a "yes" or "no" at the beginning of the statement.
>> Person: Can you do this?
>> You: "No". This is why

If you don't want to reply to some of my questions because you don't know anything about it or don't even have any comments on the subject, then you don't have to be afraid of admitting that, "no, I don't know how to do that", or "I don't know anything about it"

A computer expert would at least comment on specific details of a person's questions instead of COMPLETELY ignoring them like they didn't even ask. And if you did think that it was too far above you or your great intellect to even comment on the questions that a person asking for help was giving you, the very least that you could do is say "yes" or "no" to each question. And then you'd at least be adding some input instead of insulting me.

How are you answering the questions that I asked by ignoring them and insulting me? It doesn't make sense.

"We know nothing"
Because your not answering the questions that I'm asking.

"you seem to have all the answers.................."
I am trying to come up with solutions because you aren't answering all of my questions and sometimes completely ignoring them.
Even someone with a really high IQ could humble themselves to bring themselves to other peoples level.
A high IQ does not make you BETTER than other people, but a man who is humble does make a person better.

If you don't want to answer my questions or even respond to the details of them, then at least tell me this. I would rather you tell me how you feel than for you to insult me. You don't have to pretend to be better or smarter than everyone else. What makes you look smarter than everyone else is not by how much you can insult someone, but by your clever and knowledgeable answers to a subject.

If you persist in insulting me "in place of" commenting on the questions, then your going to make yourself look stupid.
If you continue to insult me, then you are really not my friend.
If I was truely your friend, you should be able to accept me for the way I am.
If I was truely your friend, it should matter how stupid I am, or if I'm really a genius.

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July 6, 2012 at 15:43:08
No one is an expert at computers , we are all still learning more about computers.

I am a hardware guy not a software guy but i try to help.

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July 6, 2012 at 20:17:55
OK, I did some digging on how to install XP directly from a HDD without using a floppy, CD, or USB & came up with the following. You'll need is a copy of DOS 7.10. Download it from here:

You will need to unzip it, then use Imgburn to burn the DOS71CD.ISO file to a CD. You'll then use this CD to install DOS 7.10. If you don't have Imgburn, get it here:

You will also need a copy of smartdrv.exe.

Direct download of

After you've downloaded it, unzip, & extract smartdrv.exe

Once you've done all the above, here's how to install XP:

1. put the HDD from the Compaq into the Dell
2. format using the FAT32 file system, do NOT use NTFS
3. install DOS 7.10 to the HDD using the CD you created
4. copy smartdrv.exe to the C: directory
5. copy the I386 folder from XP disc to the C: directory
6. remove the HDD from the Dell & put it back in the Compaq
7. boot up the Compaq, it should boot directly to the DOS prompt
8. at the C:\> prompt, type smartdrv & press Enter. This will load SmartDrive.
9. at the C:\> prompt, type CD I386 & press Enter
10. at C:\I386, type winnt & press Enter

If I explained it correctly & you did everything correctly, the XP installation should begin.

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July 6, 2012 at 22:02:33
In an earlier post have posted a link to Microsoft KB which is similar to Rider's above, obviously you have ADS !

Googling is quicker than waiting for an answer....

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July 8, 2012 at 02:47:07
A better link? I'll have to check it out. Never heard of Microsoft KB. Yea, ADS can definitely slow down your computer, and my computer is already slow as it is...

You are so right. Life is a learning process, and not just for the subject of computers...

Dear riider,
I am completely speachless. I am at a loss for words. I don't know what to say. And, I am frankly surprised. This is one of THE best responses that I have ever got on ANY forum. Not only is it informative, it also has a definitive logic to the specific sequential order that is needed for completion.

But I must say, your high intellect has come just in time, for I have officially just ran out of ideas, unless you count rereading the instructions for the Plop program and retesting this program and the DOS one that I have again.

Here's what I have done since I talked to you last:

--I got a power cord for my Dual USB Card
--I tested the Dual USB Card on the Dell [the good working computer], hooked to my external CD Drive, and it works! Without the power cord, it didn't detect before!!
--I installed DOS on the Compaq hd internally in the Dell, from the DOS boot CD. I installed it twice, but it still failed to run. It also wanted to install the Linux package with a "yes" or "no" do you wish to proceed, and I couldn't cancel it with a "no", as I was returned to the same menu asking me "yes" or "no". When I reboot, the DOS boot CD was still in the CD Drive and loaded with autoboot, so I chose boot with harddisk [which means hd right?], and froze [its possible that I should have waited a REALLY long time for it to complete, though it showed no progress]. When I restarted it again with and without the CD, now it returns a black screen with a blinking cursor about 10 lines down. My DOS boot disk failed. Note: this is not the one you suggested.
--I took the Compaq hd from the Dell and put it back in the Compaq. When booted, it returned a black screen with a blinking cursor.
--I plugged in the Dual USB Card with the external CD Drive attached, into the Compaq. The external CD Drive is not detected. Conclusion: I think the Dual USB Card needs "drivers" to BE detected, and without an OS, the computer can't read it -- how unfortunate; would have had it. So, so, close...
--I popped the Compaq hd back in the Dell and installed Windows on it. So I know that the XP CD is good, and that there is nothing wrong with it. I'm starting to narrow down the possibilities now with deductive reasoning logic. And just in the off chance of some fluke or other, I return the hd back to the Compaq and test all of my autoboot CDs with the seated CD Drive AND the external CD Drive.
--I try my luck, and since both devices [the Dual USB Card and the external CD Drive] both use a 5 DC volt, and have the same type of connector, I switch the power cord to the external CD Drive with a 4 USB hub and take out the the Dual USB Card, but the plug doesn't fit all the way in and appears to still only be getting minimal power, as the CD Drive keeps spinning and sounding like its still trying to load. No luck!!!

riider, I cannot begin to tell you how much your respose means to me. Compared to your previous responses, this looks like it is the awakening of your soul, of your spirit. This says something more than just about how to fix my computer. It says something about you. You have proven that you have character. This response indicates that your intellect is higher than most people and that you are not a 15 year old kid. Your mature attitude shows the signs of kindness. And you obviously have to have great patience to put up with me.

And I'm sure this is the right answer riider -- that it will fix my computer. So even if I sign off of this forum for a while, I just want you to know riider, that I will always value you as my friend when I return to this forum again some time in the future. But my computer isn't fixed, so I'll keep you posted on my progress. It was nice talking to all of you computer guys and it was fun to have a bunch of cyberbuddies. I did not mean to upset anybody, and was authentically trying to be friends with people if I could.

I know I may have sounded stupid at times because I didn't know things and it could have been done another way a whole lot easier, but I wanted to learn. I wanted to learn how to do things that I've never done before, and to test out new ideas instead of doing things a certain way that I try things all the time. I wanted to bounce ideas off of people. I wanted to learn things. And I liked having cyberfriends to talk to. So you can call me whatever you want. But I thirst for knowledge like a parched man crawling through the desert. And I enjoy chatting in the company of people who have a higher than average IQ like me, and who like computers. Do not hold this against me.

Jolicloud, you are my friend.
riider, you are my friend.

Captain Kirk

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July 8, 2012 at 06:50:20
Star Trekker could you not go into orbit around Uranus !!!

Googling is quicker than waiting for an answer....

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July 8, 2012 at 07:29:45
That fact that you said you never heard of the Microsoft KB & never knew about XP startup discs proves that at the very least, you have a reading comprehension problem. I think your problems go much deeper.

Babies need to be spoon-fed because they're unable to feed themselves. I spoon-fed you the answer because it was obvious that you would never come up with it on your own. And I'm not your friend, I'm just a helper in a computing forum. Nothing more, nothing less.

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July 9, 2012 at 01:43:26
riider Jolicloud,
You have probably solved the problem. I have not tried it yet.
I am just making conversation.

So the "Startup Disks" are on Floppies. Can the "Startup Disk" be created on a CD?

To prevent this from happening in the future:
Do you know what would happen if I made a "Ghost Image" [a clone] of the Compaq hd with the running OS on it and saved it to a DVD, then format the Compaq hd, and copy the Clone from the DVD onto the Compaq? Will the OS run on the Compaq at this point?

riider, I appreciate you sending me a private message with this very importaint and essential information so that I don't lose it, and so I know where it is and can find it. Thank you kindly.


A Person

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