Laptop screen turns off and computer does nothing

February 25, 2016 at 16:24:55
Specs: Windows 10 & Ubuntu
My laptop isn't working properly since this week, it's randomly turning off, even the laptop does nothing(music turned off). I've removed my ram card and blew it with air and inserted it back. But still having problems. Already ran memtest.
This problem is on windows 10 and on Ubuntu

See More: Laptop screen turns off and computer does nothing

Report •


#1
February 25, 2016 at 17:17:51
"Turning off" means no shutdown but instant power off?
How old is the battery? Perhaps take out the battery and run the laptop with charger only.

Report •

#2
February 26, 2016 at 06:30:13
It's most likely not an battery problem, the laptop screen just shuts off and the laptop stops doing stuff, but the hdd still spins a bit and the leds still work.
And yes I've tried already with charger only

Report •

#3
February 27, 2016 at 18:04:56
Anyone got a tip or advice of what it could be?

Report •

Related Solutions

#4
February 27, 2016 at 19:27:37
Looks like a hardware issue to me. two OS with exact same software problem is unlikely to me.

Do you have any temperature indicator? app or BIOS reading?
Could also be a graphics chip problem. Any change when you press around the keyboard?


Report •

Ask Question