Solved Laptop not booting after dell

July 6, 2013 at 02:56:31
Specs: Windows
My dell laptop is not working. I can see the logo but nothing after that. It's been too long that it is working like this with no sign of improvement.
What can I do help please

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#1
July 6, 2013 at 03:02:22
✔ Best Answer
Hi Lostangel19641209,

Please let me know the system model and the operating system installed so that I can help you in a better way.

For laptops, turn off the system. Unplug the adapter and the battery. Press and hold power button for 10 seconds. Plugin the adapter. Press and hold Fn button and turn on the system. This will start the diagnostics on the system.

For desktops, turn on the system and tap F12 on the Dell logo for One Time Boot Options. Select Diagnostics or Utility partition to start the diagnostics.

Please keep me posted with the results.

Thanks & Regards
Manshu S
#iworkfordell


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#2
July 6, 2013 at 03:22:06
Thank you much
I think I know the problem now. It give some error to me now.
Model is 1545
and system is windows vista
Error is 0142

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#3
July 6, 2013 at 04:12:48
Hi Lostangel19641209,

Error code 0142 indicates issue with the hard drive.

Hard drive needs replacement for the system to work properly.

Thanks & Regards
Manshu S
#iworkfordell


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