Solved Laptop is operating slowly

April 17, 2012 at 18:44:06
Specs: Windows 764 bit, Core i7/8gb
Got a laptop that is very slow in it's performance. It is an HP Pavilion with a AMD TL-60 Turion 64 cpu, 4gb DDR2 memory, 160gb sata hd, Nvidia Geforce 7150m on-board video chip, Broadcom Wireless(I think) device and running Windows 7 Ultimate. The performance came to a crawl a couple of days ago and finally quit having the ability to open any programs at all. I ran Malwarebytes, Adaware, Spyware Doctor. Dad also had AVG antivirus installed. I 'cleaned' the system of malware, but Windows 7 was still performing slowly. I used a couple of registry repair programs which did find and repair some errors. Forgot to mention that right after the registry fixes, it upgraded the drivers for the video, a firmware fix for the DVD\CD drive, wireless device, a firmware fix for the harddrive, touchpad and network drivers(wired). Results were the same after all of this. I then tried Windows repair and it just froze the machine(3times). Dad wanted me, at this point, to 'wipe and reload' the operating system. I have done that now with the same results as before the 'wipe and reload'. I have tried swapping the memory with brand new memory, hard drive and even the DVD\CD drive from my parts inventory. After all of this...same results. Help. All replies and opinions are greatly appreciated.

Loretta


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#1
April 17, 2012 at 22:31:15
did you do a total reformat and clean install of win 7? Was it a full install or an upgrade?
Just to be sure I would say you could run a memtest on the memory (I know you said you swapped it out) to see if any sticks are failing.
What happens when you do a fresh install without adding an AV?
What OS was in the PC before you installed win 7?

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#2
April 18, 2012 at 08:20:20
Thanks for the reply. Yes, it was a reformat and clean full install of Win 7. Sorry I didn't mention that the memory was checked by a tech friend of mine with memtest and he found no errors in any stick of memory that came from the laptop. I had installed Win 7 without any AV and...Win 7 was the operating system before the 'wipe and reload'. Oh yeah, the performance was the same before and after I loaded drivers after the clean install.

Loretta


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#3
April 18, 2012 at 09:21:00
✔ Best Answer
Hmmm...you tried another HD also, same results, that really leaves nothing other than the motherboard, sorry, I'm exhausted of ideas, maybe someone else can offer some advice....sorry.
All I can suggest is that maybe the install CD is faulty, if you can try a different disc or OS, maybe that will shine some light on this.

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#4
April 18, 2012 at 11:19:51
Thanks for the reply. I can get my hands on his Win XP cd and maybe try that. The laptop is 4 1/2 years old. I know(by research and real-world experience) that laptops have an average lifespan of 4-5 years so maybe its clock has run out.

Loretta


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#5
April 18, 2012 at 12:51:05


Okay, I tried loading Win XP and the machine locked up twice! I'm done as it is now an official boat anchor. Thanks for all of the replies. Nobody does it better than Computing Dot Net!

Grazie,

Loretta


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#6
April 18, 2012 at 13:36:53
Laptops last for a long time, I've seen many over 10 yrs old still chugging along. I'm just wondering if it had overheated and fried something on the motherboard. Many people tend to set the laptop on blankets, sofas, etc and that would cause it to overheat.

Sorry to hear it is not working for you.
Why not try this, you have nothing to lose...make up a Dban CD and have it totally wipe the drive, then try loading win 7 back on it, see if that will work for you.
http://www.dban.org/download

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#7
April 18, 2012 at 13:43:43
XpUser4Real

I agree, most likely heat from dust or the system fan has failed. The CPU is throttling, this is when it drops it's speed because it is too hot. If it is clean then maybe the thermal paste has failed or had separated due to a drop or abuse.


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#8
April 18, 2012 at 15:23:50
Thanks for the replies\comments. It sat on a flat surface all of the time. But Dad did tell me that the bottom of it was very hot all of the time. My guess is that the excessive heat was a huge factor in helping it die a slow death. Dad is ordering a new one as we speak so I will cannabalize this one soon. You guys are always reliable!

Loretta


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#9
April 18, 2012 at 17:20:49
thanks for posting back! On his new laptop, you may want to install Avast Free much better than AVG and especially MSE
http://www.filehippo.com/download_a...

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