Solved laptop hanging

July 20, 2011 at 03:45:41
Specs: Windows XP, pentium 4 2ghz/1.5
it is hanging when i am on the internet

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✔ Best Answer
July 27, 2011 at 16:30:44
You click on Internet Options.

So it's like this (as given in my replies #10 & #12):

1. Control Panel

2. Internet Options icon (looks like world)

3. Advanced tab (at top)

4. Reset button (near bottom)


Always pop back and let us know the outcome - thanks



#1
July 20, 2011 at 04:35:21
How is it hanging? As long as there no strain on the cables it should be ok. I hang mine by the hinges. Have been doing it for more than 8 years.

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#2
July 20, 2011 at 13:39:22
not that type of hanging, i need an answer to my query, please if you do not have an answer, restrain yourself from wasting other people's time.

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#3
July 20, 2011 at 17:58:18
I doubt this is a hardware issue.

Can you say which browser you are using?

If it is IE then it would be worth installing Firefox to see if that hangs too.
If it doesn't then it would point to an IE problem and we can focus on that.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
July 21, 2011 at 02:11:17
Hi Derek,
I am using Chrome

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#5
July 21, 2011 at 02:17:54
When it hangs, can you hear the fan working?

Can you feel a decent flow of air from the vents?

A common problem with laptops is overheating. Often you'll find that the vents get covered while it's on your lap, or sitting on a soft surface (e.g. blankets/sheets on a bed). Overheating can cause the machine to hang/freeze, but will eventually lead to a burned out CPU.

Please let us know if you found someone's advice to be helpful.


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#6
July 21, 2011 at 11:11:33
Yes, I might have been a bit hasty when I said "I doubt this is a hardware issue". However if it is overheating I would expect hanging whether you were on or off the internet.

Presumably IE is on the machine so it would be worth seeing whether it hangs in IE, or try Firefox to see if that is any better. I'm not necessarily suggesting you stick with either of these but it could tell us whether it is an issue related to Chrome.

Always pop back and let us know the outcome - thanks


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#7
July 22, 2011 at 12:40:14
Hi Derek,
My IE will not start and i do not use firefox, i noticed that the fan is working alright

Charles


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#8
July 22, 2011 at 13:26:26
Not sure what "IE not starting" tells us because that is a different symptom and maybe, as you don't use it, that issue might have been around for quite a while.

I think the only way to prove for certain that your hang it is to do with Chrome is to install Firefox temporarily and see if that hangs too.

Can you say how long you have had the freeze up? If it is not for too long ago System Restore might fix it but it would be nice to be sure whether or not it is purley a Chrome browser issue.

Does the computer hang or freeze when you are not using the internet?

Overheating usually happens with time and/or when the CPU is being heavily used.

Always pop back and let us know the outcome - thanks


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#9
July 22, 2011 at 22:42:12
Hi Derek,
the IE-internet explorer does not work, and the laptop only hangs when i am on the internet, otherwise it is perfect.
Charles

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#10
July 23, 2011 at 03:41:27
From IE, go to Tools > Internet Options > Advanced tab, then hit the Reset button.

If you can't even open IE you can get to "Internet Options" via the Control Panel.

Always pop back and let us know the outcome - thanks


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#11
July 25, 2011 at 06:31:52
Hi Derek,
when i go to control panel i need guidance which particular steps to follow i am not that good with computers.

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#12
July 25, 2011 at 08:00:21
Go to Control Panel and select "Internet Options".

Open the tab marked "Advanced".

Hit the "Reset" button at the bottom of the screen.

Always pop back and let us know the outcome - thanks


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#13
July 27, 2011 at 13:55:43
Hi Derek,
once i have accessed control panel which icon do i click on?

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#14
July 27, 2011 at 16:30:44
✔ Best Answer
You click on Internet Options.

So it's like this (as given in my replies #10 & #12):

1. Control Panel

2. Internet Options icon (looks like world)

3. Advanced tab (at top)

4. Reset button (near bottom)


Always pop back and let us know the outcome - thanks


Report •

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