Laptop DVD/CD drive no longer recognised by BIOS

Acer / 7520
July 8, 2012 at 05:50:12
Specs: Win7 Premium, AMD x2/4GB
I have an Acer 7520 laptop which has an Optiarc DVD-RW drive. It had never caused problems but one day randomly it wasn't showing in 'Computer' in Windows. So I checked in Device Manager, nothing there either, so I assumed it wasn't being seen by the BIOS either.

Sure enough I rebooted my laptop and on the POST screen where the detected drives are listed, there is now only my 2 hard drives - going into the BIOS shows "Optical drive: NONE"

I've tried removing and reseating the drive to no avail. I don't want to buy a new drive in case it's the laptop that's faulty. Could anyone offer some advice or ideas?



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July 8, 2012 at 06:12:13
You could see if updating the firmware would help, but your BIOS would still need to see the drive first:

Best to determine if the drive works in another system first. If you know someone with a machine that will accept the drive (i.e.--another Acer 7520), see if the other machine "sees" the drive. If not, then it's likely defective.

"Channeling the spirit of jboy..."

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July 8, 2012 at 07:35:50
Try cleaning the contacts on the drive and inside the laptop. Contacts should look shiny.

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