LaCie/Samsung 2TB USB External HDD Corrupting Files

May 6, 2012 at 02:36:21
Specs: Widows XP Pro (SP3), Quad CPU / 2.40 G
Hi, I have a LaCie/Samsung 2TB USB external hard drive model HD103UJ which I bought in 2009, recently whatever media files I transfer from my (C:) drive it gets corrupted once transferred to the external hard drive nad I cannot play it.

For the rest it doesn't seem to give me any problems, I do not have any problems playing the old media files I had already stored on the external hard drive.

Some odd behaviour I have noticed is that if I play a media file which was already stored, the front LED remains blue (which is normal), but when I go on a corrupted file or a folder where there is a corrupted file the red LED comes on and the file does not play, once this happens, even if afterwards I play one of the old files I had already stored, the red LED still remains on. Before this I didn't even know there was a red LED, it never flashed before.

I have a clicking sound when I boot-up the drive, but as far as I can remember this has always been there, once it's up and running there are no sounds except for the fan.

I have all my movie collection on this hard drive, could it be it's failing and how can I verify that ?

Thanks in advance for any help.

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May 6, 2012 at 03:41:08
You can verify the external drive's physical condition by testing it with Seagate SeaTools for Windows which can test any make of hard drive. Click "Downloads" on this page:

If there is a choice of a "short" or "long" (or extended) test, use the long/extended test as it's more thorough.

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May 6, 2012 at 03:51:46
Hi Keifra,

I think you should urgently consider your position.

Your post suggests you are using the external drive as a 'live' drive. Whereas, if it was me, I would be using it purely for security.

Depending on when your files are being created and/or updated, should determine how frequently they are secured.

If you have no security of the files on the external drive, you should take some now, particularly as it may be failing.

You should be able to download a test program from the disk makers website, that may help. But irrespective of this, Security may be your priority.

Remember, there are two types of drive. Those that have failed, and those that will fail.

Good Luck - Keep us posted.

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May 7, 2012 at 14:04:46
Hi guys, thanks for your replies, I ran some test and I have approximately 17101416 bad sectors.

I did some reasearch on the internet and found a software to repair bad sectors (HDD Regenerator), but I have calcuated that to repair them it will take me approx. 197 days with HDD regenerator, as when I tried it, it fixes approx. 1 bad sector every second.

Can you suggest any other software which can fix these bad sectors in a much faster way.

I have also calcutaed that these bad sectors would add up to approx. 8,550,708 kilobystes which would add up to 0.0079% of my 2TB external hard drive (not even 1% of the total storage)

Now my 2nd question would be, is it worth it to repair it or buy a new one for such a minimal percentage, what can you suggest ? I have about 1.3TB of my favourite movies on this external hard drive, which I really would not like to lose.

What are my options, at this stage ?

Is there a way to isolate these bad sectors ? and I save the rest of the drive.

Sorry if I sound stupid by I am not really knowledgeable about these sort of things.

Thanks in advance for your help.

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Related Solutions

May 7, 2012 at 14:31:06
If the damage is not physical, there is software that claims it can repair bad sectors. If the damage is physical, then nothing can repair them.

I would take Mike Newcomb's advice and start backing up your data right away. Then go buy a new drive, it's not worth the effort trying to resurect a failing drive.

External drives are good for backing up data but I would not use it exclusivley to store data. As you have seen, drives do go bad. If the files mean that much to you, you should consider two external drives and copy files to both or use an online storage site like Carbonite or Livedrive.

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