keyboard problem

July 6, 2009 at 03:01:21
Specs: Windows XP
Hello; I have an annoying problem with my
keyboard (Dell Precision M65 Laptop/
Windows XP) where on typing I experience
random and incorrect outputs from the keys
pressed (the output has no correlation to the
input and displays a lot of c, v, z ‘s as well as
other characters; an example, when trying to
input “it’s been ok lately”, the output was “its
been ok latvxczm,.#”. The problem does not
exist all the time and comes and goes,
sometimes weeks between episodes of this
behaviour. I have Norton 360 and have also run
Malwarebytes with both reporting no problems.
It also causes other issues like pasting the
last cut/copy text and has shut down/opened
programs.


I have run a Hijack This and would appreciate
any help in general terms on the problem as
well as some help on the log file posted
below:-

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:23:35 AM, on 7/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00
(8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Adobe Version Cue
CS2\ControlPanel\VersionCueCS2Tray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\HP\HP Software
Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program
Files\Google\GoogleToolbarNotifier\GoogleTool
barNotifier.exe
C:\Program Files\Packard Bell Data
Secure\PBDataSecure.exe
C:\Program Files\Nokia\Nokia PC Suite
6\PcSync2.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Adobe\Acrobat
6.0\Distillr\acrotray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Wave Systems
Corp\Services Manager\Secure
Update\AutoUpdate.exe
C:\Program Files\HP\Digital
Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft SQL
Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Skype\Plugin
Manager\SkypePM.exe
C:\Program Files\Adobe\Adobe Version Cue
CS2\bin\VersionCueCS2.exe
C:\Program Files\Common Files\Apple\Mobile
Device
Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\Astsrv.exe
C:\Program
Files\Bonjour\mDNSResponder.exe
C:\Program Files\Carbonite\Carbonite
Backup\carboniteservice.exe
C:\Program Files\Wave Systems
Corp\Common\DataServer.exe
C:\ptc\flexnet\i486_nt\obj\lmgrd.exe
C:\ptc\flexnet\i486_nt\obj\lmgrd.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Common Files\Microsoft
Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL
Server\MSSQL$MICROSOFTSMLBIZ\Binn\sql
servr.exe
C:\Program Files\Norton
360\Engine\3.0.0.135\ccSvcHst.exe
C:\Program
Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Adobe\Adobe Version Cue
CS2\data\database\bin\mysqld-nt.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common
Files\Protexis\License Service\PSIService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\NTRU Cryptosystems\NTRU
Hybrid TSS v2.0.25\bin\tcsd_win32.exe
C:\PROGRA~1\COMMON~1\Nokia\MPAPI\M
PAPI3s.exe
C:\Program Files\Norton
360\Engine\3.0.0.135\ccSvcHst.exe
C:\Program Files\Common
Files\PCSuite\Services\ServiceLayer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\COMMON~1\PCSuite\DATAL
A~1\DATALA~1.EXE
C:\Program Files\HP\Digital
Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital
Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital
Imaging\bin\hpqgpc01.exe
C:\WINDOWS\System32\svchost.exe
C:\ptc\flexnet\i486_nt\obj\ptc_d.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLO
OK.EXE
C:\Program Files\Microsoft
Office\OFFICE11\WINWORD.EXE
C:\Documents and Settings\Mark
Simpson\Local Settings\Application
Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Mark
Simpson\Local Settings\Application
Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\cmd.exe
C:\ptc\wf3\i486_nt\nms\nmsd.exe
C:\ptc\wf3\i486_nt\obj\xtop.exe
C:\ptc\wf3\i486_nt\obj\pro_comm_msg.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\Documents and Settings\Mark
Simpson\Local Settings\Application
Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Mark
Simpson\Local Settings\Application
Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend
Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet
Explorer\Main,Default_Page_URL =
www.google.com/ig/dell?hl=en&client=dell-
usuk&channel=us&ibd=6061004
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?Lin...
R0 - HKLM\Software\Microsoft\Internet
Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet
Explorer\Search,Default_Page_URL =
www.google.com/ig/dell?hl=en&client=dell-
usuk&channel=us&ibd=6061004
O2 - BHO: HP Print Enhancer - {0347C33E-
8762-4905-BF09-768834316C61} - C:\Program
Files\HP\Digital Imaging\Smart Web
Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-
C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat
6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: IEToolbarBHO Class - {1A1DAC8C-
074D-440F-8707-7009A672D7D1} -
C:\Program Files\LinkedIn\IE
Toolbar\3.0.3.1100\LinkedinIEToolbar.dll
O2 - BHO: Skype add-on (mastermind) -
{22BF413B-C6D2-4d91-82A9-A0F997BA588C}
- C:\Program Files\Skype\Toolbars\Internet
Explorer\SkypeIEPlugin.dll
O2 - BHO: Symantec NCO BHO -
{602ADB0E-4AFF-4217-8AA1-
95DAC4DFA408} - C:\Program Files\Norton
360\Engine\3.0.0.135\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention -
{6D53EC84-6AAE-4787-AEEE-
F4628F01010C} - C:\Program Files\Norton
360\Engine\3.0.0.135\IPSBHO.DLL
O2 - BHO: Google Toolbar Helper -
{AA58ED58-01DD-4d91-8333-CF10577473F7}
- C:\Program Files\Google\Google
Toolbar\GoogleToolbar.dll
O2 - BHO: AcroIEToolbarHelper Class -
{AE7CD045-E861-484f-8273-0445EE161910} -
C:\Program Files\Adobe\Acrobat
6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO -
{AF69DE43-7D58-4638-B6FA-
CE66B5AD205D} - C:\Program
Files\Google\GoogleToolbarNotifier\5.1.1309.1
5642\swg.dll
O2 - BHO: Google Dictionary Compression
sdch - {C84D72FE-E17D-4195-BB24-
76C02E2E7C4E} - C:\Program
Files\Google\Google
Toolbar\Component\fastsearch_A8904FB862B
D9564.dll
O2 - BHO: Browser Address Error Redirector -
{CA6319C0-31B7-401E-A518-A07C3DB8F777}
- C:\Program Files\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper -
{DBC80044-A445-435b-BC74-9C25C1C588A9}
- C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl -
{E7E6F031-17CE-4C07-BC86-
EABFE594F69C} - C:\Program
Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class -
{FFFFFFFF-CF4E-4F2B-BDC2-
0E72E116A856} - C:\Program Files\HP\Digital
Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-
4125-9FA8-0819E2EAAC93} - C:\Program
Files\Adobe\Acrobat
6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: LinkedIn Toolbar - {BB670D0B-
5C46-40C7-B38B-40DD26987723} -
C:\Program Files\LinkedIn\IE
Toolbar\3.0.3.1100\LinkedinIEToolbar.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-
6B19-4349-98D2-FFB09D4B49CA} -
C:\Program Files\Norton
360\Engine\3.0.0.135\coIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-
4965-11d4-9B18-009027A5CD4F} -
C:\Program Files\Google\Google
Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Adobe Version Cue CS2]
C:\Program Files\Adobe\Adobe Version Cue
CS2\ControlPanel\VersionCueCS2Tray.exe
O4 - HKLM\..\Run: [NvCplDaemon]
RUNDLL32.EXE
C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run:
[BluetoothAuthenticationAgent] rundll32.exe
bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run:
[C:\WINDOWS\system32\kdork.exe]
C:\WINDOWS\system32\kdork.exe
O4 - HKLM\..\Run: [HP Software Update]
C:\Program Files\HP\HP Software
Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program
Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [AppleSyncNotifier]
C:\Program Files\Common Files\Apple\Mobile
Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task]
"C:\Program Files\QuickTime\QTTask.exe" -
atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program
Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched]
"C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ModemOnHold]
C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [ctfmon.exe]
C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program
Files\Google\GoogleToolbarNotifier\GoogleTool
barNotifier.exe
O4 - HKCU\..\Run: [Packard Bell Data Secure]
C:\Program Files\Packard Bell Data
Secure\PBDataSecure.exe
O4 - HKCU\..\Run: [PcSync] C:\Program
Files\Nokia\Nokia PC Suite 6\PcSync2.exe
/NoDialog
O4 - HKCU\..\Run: [kdx] C:\Program
Files\Kontiki\KHost.exe -all
O4 - HKCU\..\Run: [Skype] "C:\Program
Files\Skype\Phone\Skype.exe" /nosplash
/minimized
O4 - HKCU\..\Run: [Google Update]
"C:\Documents and Settings\Mark
Simpson\Local Settings\Application
Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE]
C:\WINDOWS\system32\CTFMON.EXE (User
'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE]
C:\WINDOWS\system32\CTFMON.EXE (User
'Default user')
O4 - Global Startup: Acrobat Assistant.lnk =
C:\Program Files\Adobe\Acrobat
6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma.lnk =
C:\Program Files\Common
Files\Adobe\Calibration\Adobe Gamma
Loader.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: EMBASSY Trust Suite
Secure Update.lnk = C:\Program Files\Wave
Systems Corp\Services Manager\Secure
Update\AutoUpdate.exe
O4 - Global Startup: HP Digital Imaging
Monitor.lnk = C:\Program Files\HP\Digital
Imaging\bin\hpqtra08.exe
O4 - Global Startup: Service Manager.lnk =
C:\Program Files\Microsoft SQL
Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to
Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\OFFICE11\E
XCEL.EXE/3000
O8 - Extra context menu item: Linked&In
Search - res://C:\Program Files\LinkedIn\IE
Toolbar\3.0.3.1100\LinkedinIEToolbar.dll/Conte
xtMenu.htm
O9 - Extra button: Skype - {77BF5300-1474-
4EC7-9980-D32B190E9B07} - C:\Program
Files\Skype\Toolbars\Internet
Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-
18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~2\OFFICE11\REFIE
BAR.DLL
O9 - Extra button: HP Smart Select -
{DDE87865-83C5-48c4-8357-2F5B1AA84522}
- C:\Program Files\HP\Digital Imaging\Smart
Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-
d088-4134-82b7-f2ba38496583} -
C:\WINDOWS\Network
Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-
20001 - {e2e2dd38-d088-4134-82b7-
f2ba38496583} - C:\WINDOWS\Network
Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-
F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows
Messenger - {FB5F1910-F110-11d2-BB9E-
00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O16 - DPF: {1C11B948-582A-433F-A98D-
A8C4D5CC64F2} (20-20 3D Viewer) -
http://homebase.2020.net/Core/Playe...
ayerAX_Win32.cab
O16 - DPF: {6A344D34-5231-452A-8A57-
D064AC9B7862} (Symantec Download
Manager) -
https://webdl.symantec.com/activex/symdlmgr
.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-
DC1FA91D2FC3} (MUWebControl Class) -
http://update.microsoft.com/microso...
6/V5Controls/en/x86/client/muweb_site.cab?
1160664252532
O16 - DPF: {AA299E98-6FB5-409F-99D3-
D30D749F4864} (kasRmtHlp Class) -
http://help.rmgconsulting.net/inc/k...
l
O18 - Protocol: skype4com - {FFC8B962-
9B40-4DFF-9458-1830C7DD7F5D} -
C:\PROGRA~1\COMMON~1\Skype\SKYPE4
~1.DLL
O18 - Protocol: symres - {AA1061FE-6C41-
421F-9344-69640C9732AB} - C:\Program
Files\Norton 360\Engine\3.0.0.135\coIEPlg.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-
B0F1-B719FE26E377} - C:\Program
Files\Google\Google
Toolbar\Component\fastsearch_A8904FB862B
D9564.dll
O20 - AppInit_DLLs: wxvault.dll
C:\PROGRA~1\Google\GOOGLE~2\GOEC62
~1.DLL
O23 - Service: Adobe LM Service - Adobe
Systems - C:\Program Files\Common
Files\Adobe Systems
Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 -
Adobe Systems Incorporated - C:\Program
Files\Adobe\Adobe Version Cue
CS2\bin\VersionCueCS2.exe
O23 - Service: Apple Mobile Device - Apple
Inc. - C:\Program Files\Common
Files\Apple\Mobile Device
Support\bin\AppleMobileDeviceService.exe
O23 - Service: ASTSRV - Nalpeiron Ltd. -
C:\WINDOWS\system32\Astsrv.exe
O23 - Service: Bonjour Service - Apple Inc. -
C:\Program
Files\Bonjour\mDNSResponder.exe
O23 - Service: CarboniteService - Carbonite,
Inc. (www.carbonite.com) - C:\Program
Files\Carbonite\Carbonite
Backup\carboniteservice.exe
O23 - Service: DataSvr2 - Wave Systems
Corp. - C:\Program Files\Wave Systems
Corp\Common\DataServer.exe
O23 - Service: FLEXlm server for PTC -
Macrovision Corporation -
C:\ptc\flexnet\i486_nt\obj\lmgrd.exe
O23 - Service: Google Software Updater
(gusvc) - Google - C:\Program
Files\Google\Common\Google
Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager
(IDriverT) - Macrovision Corporation -
C:\Program Files\Common
Files\InstallShield\Driver\1150\Intel
32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. -
C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter
(JavaQuickStarterService) - Sun
Microsystems, Inc. - C:\Program
Files\Java\jre6\bin\jqs.exe
O23 - Service: KService - Kontiki Inc. -
C:\Program Files\Kontiki\KService.exe
O23 - Service: LexBce Server (LexBceS) -
Lexmark International, Inc. -
C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton 360 (N360) - Symantec
Corporation - C:\Program Files\Norton
360\Engine\3.0.0.135\ccSvcHst.exe
O23 - Service: NICCONFIGSVC - Dell Inc. -
C:\Program
Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: NVIDIA Display Driver Service
(NVSvc) - NVIDIA Corporation -
C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ProtexisLicensing - Unknown
owner - C:\Program Files\Common
Files\Protexis\License Service\PSIService.exe
O23 - Service: ServiceLayer - Nokia. -
C:\Program Files\Common
Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: NTRU Hybrid TSS v2.0.25 TCS
(tcsd_win32.exe) - Unknown owner -
C:\Program Files\NTRU Cryptosystems\NTRU
Hybrid TSS v2.0.25\bin\tcsd_win32.exe
O23 - Service: Unigraphics Plot Server
(ugiipqd) (ugiipqd) - Unknown owner -
c:\ug\plot\ugiipqd.exe (file missing)
O23 - Service: Unigraphics License Server
(uglmd) - Unknown owner -
C:\UGS170\UGFLEXlm\lmgrd.exe (file
missing)


See More: keyboard problem

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#1
July 7, 2009 at 03:28:58
1. check this key board anather machin.
2. check usb drivers.

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#2
July 7, 2009 at 06:12:53
Lol laptop kb on another machine ? Op download malwarebytes @ malwarebytes.org. Run a quick scan. I would also try plugging in a spare usb kb for testing.

WinXp Amd 64 3000 Msi Neo2 Platinuim 1 gig ddr 400. When we cast a pebble into a pond we should look past the first ripple.


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