Just replaced RAM, problems with motherboard?

Toshiba / Satelite
June 2, 2011 at 11:27:58
Specs: Windows Vista, 4g
I just replaced the RAM in my computer because it kept freezing up and I ran a system diagnostic and it kept saying something about running out of RAM, so I took to GEEK squad, had them upgrade RAM and run a diagnostic. All was fine. Came home the next day, computer kept freezing up and then I got the blue screen with an error saying something about recent installations. Took back to GEEK sqaud and now they say my motherboard needs to be replaced! They said the error message was so generic that they couldn't tell 100% if it was my motherboard, but they had ran a test and it showed that it was failing. However, my computer started back up again. It sounds like they are guessing to me. Help?

See More: Just replaced RAM, problems with motherboard?

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#1
June 2, 2011 at 12:07:01
http://www.computing.net/cgi-bin/AT...

Read the above link...Geek Squad is a ripp off at the best of times.

'I got the blue screen with an error saying something about recent installations.'

Give us the EXACT error message and we can maybe help you.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#2
June 2, 2011 at 13:20:07
You can't "run out of RAM". You can have too little, but you can't run out.

Start by telling us the model number of your Satellite. Toshiba has been using the Satellite name for years so there's lot of different model numbers. Also tell us how much RAM you had & how much you upgraded to. Did you install the RAM or the Geeks? And as XpUser4Real said, we need the exact error message from the blue screen. That is the key to your problem.


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#3
June 3, 2011 at 10:47:58
I went from 2g to 4g.. Here's what was on the blue screen:

Technical information:

STOP: 0x000000050 (0xB882F260,0x00000000, 0x8AA84CF7, 0x00000000)
Ntfs.sys - Address 8AA84CF7 base 8AA00000, DateStamp 49e0192

Collecting data for crash dump.......physical memory dump complete

Model is Toshiba Satelite L305-S5919
PSLB8U-0JG037

I hope this is what you were needing. I'm definitely not a computer person, but I know to ask questions and I just wasn't satisfied with their answers. I have my computer back home and am typing on it right now. I've backed up all my information just in case it goes down again, I just think there should be other ways to figure out if my harddrive is going bad instead of just taking their word for it. Thanks for all your help!!!


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Related Solutions

#4
June 3, 2011 at 10:48:52
Oh, and I let the Geeks install the memory and they gave me back what WAS in my computer.

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#5
June 3, 2011 at 14:17:29
Try Ccleaner slim, it is a cleanup prog for missing files and registry errors:
http://www.piriform.com/ccleaner/do...

First run the cleaner and remove all it finds, then click on the registry icon on the left of it and also remove all the problems it finds.
See if that helps clean up your problem. Ccleaner is free.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#6
June 3, 2011 at 16:37:29
There's more to the error message than that. Could it be PAGE_FAULT_IN_NONPAGED_AREA? Have a look at this:

http://support.microsoft.com/kb/939720


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