Solved Is there any fix to the Cyan empty cartridge print failure?

April 4, 2015 at 18:41:12
Specs: Windows 8
Error number 0xc18a0301

The reset steps in this thread do not work. I have cleaned the heads, tried putting the old empty one back.
If I pull all of the ink and only load the CYAN it will see it but as soon as I plug in anything else it will not.


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#1
April 4, 2015 at 20:06:59
✔ Best Answer
Start by providing the make/model of the printer & whether the cartridge(s) are new or old. If they're new, are they the printer manufacturer brand, generic, or refilled?

EDIT: appears to be an HP problem:

http://h30434.www3.hp.com/t5/Ink-To...

message edited by riider


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