is non-responsive Windows 7 PC a back to the shop problem?

August 25, 2013 at 06:24:02
Specs: Windows 7
On switching on my windows 7 computer I see no activity from the hard disc and the computer is unresponsive to all external inputs. There is no change to the blank screen, no pointer. I am no expert and despite several attempts at a hard restart nothing happens after a few seconds of whirring from internal components.
It has been slow to restart for several weeks but now is completely unresponsive. is there anything I can do, or is this a back to the shop problem?

See More: is non-responsive Windows 7 PC a back to the shop problem?

Report •

#1
August 25, 2013 at 07:17:12
Not enough info. Laptop or desktop? Make/model? Does anything appear on the screen when you turn it on? Any beeps sounds?

Report •

#2
August 25, 2013 at 07:18:24
Test the hard drive to see if it has failed. You will need access to a working computer to create a bootable CD containing the hard drive diagnostics utility, then boot the faulty PC from that CD.

Ideally you should use the diagnostic software made by your hard drive manufacturer. here are the links:
http://www.tacktech.com/display.cfm...


Report •
Related Solutions


Ask Question